1

Hi all

I’ve been asked to look into how many computers have certain software packages installed, so I quickly went to Spiceworks to check out the Software page, and it’s wrong…

It tells me that my PC has both Project and Visio installed, when in fact I don’t. I did install them a few months ago whilst testing a deployment script, but took them off again to test the removal script.

I’ve done all the usual things - set Spiceworks to scan slowly, to do a full inventory rather than incremental update etc, and scanned my PC individually, rather than just using the default network scan, but they’re still showing.

Does anyone have any idea where Spiceworks is picking them up from?

Thanks

DL

2 Spice ups
2

try this - Spiceworks isn`t able to rediscover an asset
http://community.spiceworks.com/how_to/show/2871

3

Most likely because although the software is uninstalled, Office has this nasty habit of leaving breadcrumbs all over the place. Your registry still remembers that it’s been installed, so Spiceworks (and any other software that uses the registry to collect data on installs) still believes it’s installed.

Do a registry clean and this should disappear.

4

I haven’t forgotten you guys, just been busy. I’ve updated to SpiceWorks 7 too, and now I can’t get into the Inventory, which makes checking a little difficult!

5

Thanks guys, I think a combination of those answers and upgrading to the latest version has fixed it all.