Switch account owner

rob · 2015-06-03T18:48:38.000Z

It’s now possible to switch account ownership to another Admin. Under Employee Administration on the Settings page, click the edit button next to the person you want to transfer ownership to, then click the Convert to Owner button.

bendyke · 2017-05-03T11:13:03.000Z

Our “owner” has left the company. I would like to take over the role but the OWNER button is not there as described above, only Tech or Admin. What am I missing?

michaelliddick6438 · 2018-02-22T23:03:18.000Z

I have the exact same issue! Please help!

lanniecrudup · 2018-02-27T14:38:35.000Z

I share the same problem as Ben1878 and Michael Liddick. What is the solution.

angeldiaz3 · 2018-07-13T20:49:13.000Z

Yest anybody on with the answer…

jeremyconaway · 2018-09-17T14:03:59.000Z

Apparently not!

alexangeles · 2018-10-15T23:08:05.000Z

Hey Spiceworks Guru’s, any input on removing non existing owners?

monnete · 2018-10-17T03:19:52.000Z

Hi Spiceworks, Having the same issue and we can’t even delete the email address and this poses some security issues. Need assistance ASAP please. Thanks

cynthialagueux · 2018-11-13T12:54:10.000Z

I too need to know how to do this. I figured this would be a vicious circle of the owner has left, but only the owner has access to the setting that needs to be changed. This needs to be addressed!!

bruceweston · 2019-01-15T22:05:24.000Z

Rob, what excuse do you have for ignoring all of these people?

I don’t see that option either. The owner has left. You don’t even bother to specify in your post that apparently the existing owner is the only one who can change the owner to someone else? So, I will need to reset his password, after getting control of his email address, and login as him, in order to change the owner?

Thank you

Bruce

mgmtmpld · 2019-05-10T14:22:10.000Z

This account has been locked, so possibly no longer an employee.

spiceuser-23u8a · 2023-10-25T08:54:15.000Z

This is still a problem, did it ever get an answer??

Rod-IT · 2024-05-23T18:36:03.206Z

For anyone wanting to do this, stumbling on this topic, email support@spiceworks.com with your details and last owners email address.

zacka2 · 2024-07-10T13:28:31.581Z

If you are able to login to the current Owner account, you can follow these steps

Settings
Employee Administration
Click Edit on the user you want to be the new owner
Role Drop down > Owner
Save
This transfers ownership, it does not create two owners.
In my case it converted the oringinal owners account to an Administrator account, and then could be deleted.