Transferring Owners

christopherhicks7768 · 2022-06-23T14:20:19.000Z

Our primary admin has recently resigned and I need to transfer the “Owners” role to one of my administrators in the cloud portal. How do I accomplish this?

Suzanne-Spiceworks · 2022-06-23T16:01:11.000Z

Mainstrike explains it pretty well here:

Transfering ownership with Cloud Spiceworks Support

Added new Admin to fully take over Spiceworks account, but they also need to be new owner, as I am moving on. Not seeing an option to change ownership, or do I just delete my login as owner and new Admin will be new owner??

clutka · 2022-06-23T16:12:26.000Z

Chris153451:

Our primary admin has recently resigned and I need to transfer the “Owners” role to one of my administrators in the cloud portal. How do I accomplish this?

Suzanne (Spiceworks):

Mainstrike explains it pretty well here:

Transfering ownership with Cloud

Thanks for the shout-out, Suzanne with a zed.

My comments in that thread do come with an expectation that the current owner is still available and can/will log in to perform the transfer.

If that is not the case, you have several options. One – if the current owner had a Spiceworks account linked to their email address, you can take over their Spiceworks account by resetting their password (because you should have access to their email mailbox upon their departure), logging in as that person, and then transferring ownership as previously indicated. Two – you can email the Spiceworks Support Team (support@spiceworks.com) to transfer ownership. This process may take longer as they would need proof about ownership and such. Hopefully you are able to perform the transfer without many obstacles.