Unable to open ticket page

spiceuser-lec85 · 2024-06-24T14:29:02.336Z

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Is there a known issue with the site currently?

Suzanne-Spiceworks · 2024-06-24T14:33:27.986Z

We had a couple of other reports here:

Unable to access our Cloud Help Desk site Spiceworks Support

Hello, We are unable to access our Cloud Help Desk site, either via a browser or the mobile app.

But so far we can’t replicate, so definitely isn’t happening for everyone.

Best bet is to write to support@spiceworks.com and open a ticket with as much detail as you have.

Brendan-Spiceworks · 2024-06-24T15:46:00.769Z

Yakaly, it’d be best to keep an eye on the status page rather than create a ticket:

status.spiceworks.com

Spiceworks Status

Welcome to Spiceworks's home for real-time and historical data on system performance.

Ben-B-Spiceworks · 2024-06-24T18:37:42.314Z

Unable to access our Cloud Help Desk site Spiceworks Support

Hi all, sorry about the connectivity issues this morning. We’ve been investigating and haven’t been able to reproduce the issue. Based on the reports we’ve had, it seems to have been regional, only impacting some of you. Is anyone continuing to experience this issue now? If so, it would be useful to know whether it impacts you on multiple networks or not. For ex. if you use your mobile device and it is not connected to the same network (perhaps using cell network) do you see the same issue? Can…