1

We have a Xerox Versant 180 printer. The network scanning function was working great until a week and half ago. All of a sudden it was asking for a login and password. This was saved in the network scanning settings for over 2 years now. I have created new scan settings. But still not working.

The EFI server scan settings were working too but now it is also asking for a name and password.

Our local Xerox dealer can’t seem to fix it either. Is there a way to reset the printer hardware back to factory settings?

Thanks.

2 Spice ups
2

Where is the network share that the scan sends the documents too? Does that require an AD user to access? In the past when i have set this up we used a dedicated AD account for this purpose.

3

The network share is on a Windows 2012 R2 server. An AD user name and password is supplied in the settings. This worked 2 weeks ago. The scanning does function in the Fiery scan settings. It just does not function in the print engine scan settings (Centreware). I’ve tried just sharing a basic folder from a Windows 10 computer as well.

I did find a post, on the internet, about how if the default scan settings are changed in the print engine, then print engine scanning will not work nor would the Fiery scan settings too. I fixed that and now at least the Fiery scan settings function.