I have currently got 4 PC’s with remote agents on, so i can test Spice works out.

We have dell computers, but for some reason the warranty checker system is not working, it comes up with “No warranties where found for -computer name-” and that is showing up for all 4 of the PC’s.

Any ideas why this might not be working, as it is picking up the service tag?

2 Spice ups

Hey Paul,

There’s currently an issue with the Dell api we use to pull warranty information. We have a workaround planned, but I unfortunately don’t have a definite time frame on when it will be released.

Please feel free to reach out to us if you’d like an update in the mean time or have any questions.

Here to help!