Contact Us

Customer Service

By phone: 1-855-221-5332
By fax: 1-734-929-1490
E-mail: [email protected]

Hours of Operation

Monday – Thursday: 8:00am to 7:00pm EST
Friday: 8:00am to 6:00pm EST

Click here for more information on our return policies.

Human Resources

Click here for the Employee 1095-C Tax Information.

Request Invoice for Purchase Order

Request Price List

Our Patient Solutions team is here to provide the support and information you need.

If you’re a patient needing assistance with your care or have questions, please contact our dedicated Patient Care Line.

Patient Solutions – Veteran Inquiries

Patient Care Line

By phone: 1-833-511-1250
E-mail: [email protected]

Hours of Operation

Monday – Friday
7:30am to 4:00pm EST
^{*Please note that First Nation Group Patient Solutions will be closed between 12:00pm – 1:00pm ET for lunch.}

Patient Solutions (Commercial DME) – Patient Inquiries

Contact Information

By phone: 1-833-511-1250
E-mail: [email protected]

Hours of Operation

Monday – Thursday
7:30am to 4:00pm EST

^{*Please note that First Nation Group Patient Solutions will be closed between 12:00pm – 1:00pm ET for lunch.}

Company Locations

Corporate Headquarters
4566 E Highway 20, Suite #208
Niceville, FL 32578-8839
Fax: 1-850-389-8543

Midwest Administrative Office
900 Victors Way, Suite 100
Ann Arbor, MI 48108

Southeast Distribution Center
11901 Amedicus Lane, Unit B
Fort Myers, FL 33907-4051

Southeast Administrative Office and Pharmaceuticals Distribution Center
2535-2537 Crystal Drive
Fort Myers, FL 33966-8361

West Distribution Center
5030 Nome Street, Suite D
Denver, CO 80239-2729

Management

Steve Baugh – President
Ellen Carpenter – Director, Customer Operations
Lillian Ebersole – Director, A/R + A/P
Stephen Flannery – President, Pharmaceuticals Division
Terry Latkovic – Vice President, Sales + Business Development
Martha Lynch – Medical Director
Chris Maier – Vice President + Chief Information and Risk Officer
Tami Manard – Director, Human Resources
Stacey Mansfield – Director, Inventory + Distribution
Glenn Munroe – Executive Vice President, Operations
Kennedy Nilsson – Chief Executive Officer
Wendy Tommelleo – Executive Vice President
Vinny Valinotti – Director, Contracts
Mindy Vukmer – Vice President, Corporate Development
Don Yenovkian – Vice President, Contracts

Sales + Business Development

Andrew Dymarkowski – Regional Sales Manager
Tomas Jurado – Regional Sales Manager
Jason Lewis – Regional Sales Manager
Matt Luther – Regional Sales Manager
Scott Mathson – Regional Sales Manager
Matt McCay – Inside Sales Representative
Monika Meixelsperger – Manager, Business Development
Jeff Schude – Sr. Regional Sales Manager
Rebecca Schultz – Sales Liaison Specialist
Xylinda Smith – Inside Sales Representative
Shannon Stegman, RRT, BS – Sr. Regional Sales Manager
Christina Yingling – Regional Sales Manager

Patient Solutions

Quinn Enderson – Patient Solutions Clinical Specialist
Jennifer Hancock – Patient Solutions Clinical Specialist
Stacy Jewell – Director, Patient Solutions
Tiffany Mueller-Childs – Manager, Patient Care
Eric Platt – Patient Solutions Clinical Specialist
Luis Vega – Patient Solutions Clinical Specialist