Our Patient Solutions team is here to provide the support and information you need.
If you’re a patient needing assistance with your care or have questions, please contact our dedicated Patient Care Line.
Patient Solutions
A comprehensive remote solution, connecting Veterans to care with comfort and confidence, at home
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Delivery of healthcare is transforming. Through innovative technology and solution-focused offerings, First Nation Group’s Patient Solutions delivers remote setup and installation for diagnostics and therapies at home, making it easier for Veterans and caregivers.
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First Nation Group’s Patient Solutions provides a remote setup solution designed to support clinicians with patient diagnosis, education, and management of disease-based therapies, with ACHC accreditation available for select offerings. Conducted by a licensed Respiratory Therapist (RT) or qualified healthcare professional, this solution gives Veterans the comfort and confidence needed to manage their care and supports VA physicians in supplying an exceptional setup experience and continued care to Veterans.
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From diagnosis to therapy delivery, First Nation Group’s Patient Solutions supports VA healthcare providers in offering a comprehensive solution with select FSS offerings and the following benefits:
Optimize clinician workflow + staff productivity
Variety of setup options
Customized delivery options
Multiple procurement options
Patient education
Remote setup + installation
Tailored setup with licensed Respiratory Therapist (RT) or qualified professional
Real-time access to cloud-based patient data
*Accreditation Commission for Health Care (ACHC) accreditation available for select offerings.
We are very glad that we could complete setup for therapy remotely. Traveling to an appointment is very difficult for us, so we are always appreciative when we can handle through telehealth platforms, like Patient Solutions.
Veteran Caregiver
First Nation Group Patient Solutions patient utilizing AMBRC BiWaze Cough System
I love the Veterans I work with through First Nation Group’s Patient Solutions. Seeing the impact my knowledge can have to help a Veteran patient improve their life is what I love most about being a Respiratory Therapist.
First Nation Group RRT
Patient Solutions Clinical Specialist
Let First Nation Group be your trusted partner in improving care and quality of life for Veterans and VA Community Care patients through Patient Solutions. To learn more, contact us at [email protected].
*Respiratory Therapists are licensed, at a minimum, in the state from which they are performing the remote setup.
Patient Solutions – Veteran Inquiries
Patient Care Line
By phone: 1-833-511-1250
E-mail: [email protected]
Hours of Operation
Monday – Friday
7:30am to 4:00pm EST
*Please note that First Nation Group Patient Solutions will be closed between 12:00pm – 1:00pm ET for lunch.
Patient Solutions (Commercial DME) – Patient Inquiries
Contact Information
By phone: 1-833-511-1250
E-mail: [email protected]
Hours of Operation
Monday – Thursday
7:30am to 4:00pm EST
*Please note that First Nation Group Patient Solutions will be closed between 12:00pm – 1:00pm ET for lunch.
Accreditation Commission for Health Care
Delivering the highest quality of care
First Nation Group is accredited by Accreditation Commission for Health Care (ACHC) for compliance with a comprehensive set of national standards. By choosing a healthcare provider that has achieved ACHC accreditation, you can take comfort in knowing that you will receive the highest quality of care.
Now offering the following products through First Nation Group’s Patient Solutions:
Remote Setup
Sleep Therapy Devices
Patient Solutions
Sleep Therapy
Patient Solutions – PAP w/ Remote Setup + Installation w/ 30-day Mask Exchange
Item #: CM90EX-RS
Manufactured by: First Nation Group
Remote Setup
Sleep Therapy Devices
Patient Solutions
Sleep Therapy
Patient Solutions – Remote Setup + Installation for ResMed A11 or ResMed A10 w/ Modem
Item #: PAP-CM90-RS
Manufactured by: First Nation Group
High Flow Therapy + Accessories
Remote Setup
Patient Solutions
Respiratory Therapy
Patient Solutions – Remote Setup for the F&P myAirvo™ 2 Humidified High Flow System
Item #: PT100US-RS
Manufactured by: Fisher & Paykel
Patient Solutions
Wound Care Management
Patient Solutions – RENASYS EDGE Pump, Monthly Rental
Item #: 66803126-RS
Manufactured by: Smith+Nephew
Patient Solutions
Wound Care Management
Patient Solutions – RENASYS EDGE Pump, Monthly Rental Extension
Item #: 66803126EXT-RS
Manufactured by: Smith+Nephew
Remote Setup
Spirometry
Patient Solutions
Respiratory Therapy
Patient Solutions – Remote Setup + Installation for the ZEPHYRx Home™ w/ 1-yr Software Subscription, No Face Mask
Item #: ZX070-RS
Manufactured by: ZEPHYRx
Remote Setup
Spirometry
Patient Solutions
Respiratory Therapy
Patient Solutions – Remote Setup + Installation for the ZEPHYRx Home™ w/ 3-yr Software Subscription, No Face Mask
Item #: ZX010-RS
Manufactured by: ZEPHYRx
Airway Clearance + Accessories
Remote Setup
Patient Solutions
Respiratory Therapy
Patient Solutions – Remote Setup for the ABM Respiratory Care BiWaze® Clear System
Item #: BK367-RS
Manufactured by: ABM Respiratory Care
Airway Clearance + Accessories
Remote Setup
Patient Solutions
Respiratory Therapy
Patient Solutions – Remote Setup for the ABM Respiratory Care BiWaze® Cough System
Item #: BC20113-RS
Manufactured by: ABM Respiratory Care
Alternative Sleep Therapy
Remote Setup
Patient Solutions
Sleep Therapy
Patient Solutions – Remote Setup for the AirAvant Medical Bongo® Rx
Item #: BNG500-RS
Manufactured by: AirAvant Medical
Alternative Sleep Therapy
Remote Setup
Patient Solutions
Sleep Therapy
Patient Solutions – Remote Setup for the Signifier Medical eXciteOSA®
Item #: 13010-RS
Manufactured by: Signifier Medical Technologies