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There used to be an easy way to add an additional user to a help desk ticket. I can’t find a way to do that in Version 7.3.00075. Would someone please point me in the right direction?<\/p>\n
Thanks!<\/p>\n
Jim R.<\/p>","upvoteCount":1,"answerCount":3,"datePublished":"2015-05-15T16:07:16.000Z","author":{"@type":"Person","name":"jimrice","url":"https://community.spiceworks.com/u/jimrice"},"acceptedAnswer":{"@type":"Answer","text":"
Open the ticket and select the “Details” tab then click the little pencil next to Assignee, Creator, or CC’d Users.<\/p>\n
![\"Image1.jpg\"](\"https://us1.discourse-cdn.com/spiceworks/original/4X/1/9/0/1901bef6891f07280ad51f2a56c63f77850028d7.jpeg\")
<\/p>","upvoteCount":0,"datePublished":"2015-05-15T16:19:08.000Z","url":"https://community.spiceworks.com/t/adding-an-additional-user-to-a-ticket/404411/2","author":{"@type":"Person","name":"craig-manske","url":"https://community.spiceworks.com/u/craig-manske"}},"suggestedAnswer":[{"@type":"Answer","text":"
There used to be an easy way to add an additional user to a help desk ticket. I can’t find a way to do that in Version 7.3.00075. Would someone please point me in the right direction?<\/p>\n
Thanks!<\/p>\n
Jim R.<\/p>","upvoteCount":1,"datePublished":"2015-05-15T16:07:16.000Z","url":"https://community.spiceworks.com/t/adding-an-additional-user-to-a-ticket/404411/1","author":{"@type":"Person","name":"jimrice","url":"https://community.spiceworks.com/u/jimrice"}},{"@type":"Answer","text":"
That works! Thanks!<\/p>","upvoteCount":0,"datePublished":"2015-05-18T14:19:55.000Z","url":"https://community.spiceworks.com/t/adding-an-additional-user-to-a-ticket/404411/3","author":{"@type":"Person","name":"jimrice","url":"https://community.spiceworks.com/u/jimrice"}}]}}
