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How do I add a new user to try spice work account so that they can access the dashboard and see the same dashboard i see on my side?<\/p>","upvoteCount":5,"answerCount":6,"datePublished":"2023-11-02T15:08:25.000Z","author":{"@type":"Person","name":"rgopi","url":"https://community.spiceworks.com/u/rgopi"},"suggestedAnswer":[{"@type":"Answer","text":"
How do I add a new user to try spice work account so that they can access the dashboard and see the same dashboard i see on my side?<\/p>","upvoteCount":5,"datePublished":"2023-11-02T15:08:25.000Z","url":"https://community.spiceworks.com/t/adding-users-to-spiceworks/961853/1","author":{"@type":"Person","name":"rgopi","url":"https://community.spiceworks.com/u/rgopi"}},{"@type":"Answer","text":"
I am guessing you mean helpdesk.<\/p>\n
Everything you need it in the guide<\/p>\n
https://community.spiceworks.com/support/help-desk-cloud-edition/docs/setup<\/a><\/p>","upvoteCount":0,"datePublished":"2023-11-02T15:38:58.000Z","url":"https://community.spiceworks.com/t/adding-users-to-spiceworks/961853/2","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":" i do see it, but the thing is I already created an account and started creating tickets in it, when I viewed the document, it says\" Employee Administration: This is where you can add your additional help desk staff. Simply click Add employee and enter their name, email address, role and hourly rate (if you need to keep track of ticket costs). They’ll receive an email from Spiceworks with a link to register their account and choose a password.\", but I am passed that step when I signed in the account.<\/p>\n I’m not sure what your screenshot is showing me. Other than the date being wrong.<\/p>\n Are you saying, they are logged in but do not see anything?<\/p>\n If so, what level of user did you give them - techs only see tickets assigned to them, admins see all.<\/p>\n If you have setup more than one organization, be sure to give the user access to the relevant org too.<\/p>","upvoteCount":0,"datePublished":"2023-11-02T19:37:47.000Z","url":"https://community.spiceworks.com/t/adding-users-to-spiceworks/961853/4","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":" Tagging support to see if they can help with how to add additional admins after the setup stage.<\/p>\n @spiceworks-support-team<\/a> <\/p>","upvoteCount":0,"datePublished":"2023-11-03T11:05:08.000Z","url":"https://community.spiceworks.com/t/adding-users-to-spiceworks/961853/5","author":{"@type":"Person","name":"Suzanne-Spiceworks","url":"https://community.spiceworks.com/u/Suzanne-Spiceworks"}},{"@type":"Answer","text":" Hey,<\/p>\n Can you send us a Support ticket to [email protected]<\/a><\/p>\n Thanks,<\/p>\n RJ<\/p>","upvoteCount":0,"datePublished":"2023-11-03T16:35:21.000Z","url":"https://community.spiceworks.com/t/adding-users-to-spiceworks/961853/6","author":{"@type":"Person","name":"RJG-Spiceworks","url":"https://community.spiceworks.com/u/RJG-Spiceworks"}}]}}
![\"384e41df-2f5f-4094-8e5d-8226641807ea-Screenshot_2023-10-02_161955.png\"](\"https://us1.discourse-cdn.com/spiceworks/original/4X/a/4/2/a428b320c2186ec7ce3588d16f959863cc5c2dac.png\")
<\/p>","upvoteCount":0,"datePublished":"2023-11-02T17:42:27.000Z","url":"https://community.spiceworks.com/t/adding-users-to-spiceworks/961853/3","author":{"@type":"Person","name":"rgopi","url":"https://community.spiceworks.com/u/rgopi"}},{"@type":"Answer","text":"
