Spiceworks Network Monitor Fails to Install

[bustedchromebook (Humble Tyrant)]

I am trying to install Spiceworks Network monitor on a Windows 10 x64 processor (32-bit operating system) and it fails every time. Here is the log file:

[02DC:05F0][2016-07-06T14:05:19]i001: Burn v3.10.1.2213, Windows v10.0 (Build 10586: Service Pack 0), path: C:\Users\Logan L. Johnson\Documents\SpiceworksNetworkMonitor.exe

[02DC:05F0][2016-07-06T14:05:19]i009: Command Line: ‘’

[02DC:05F0][2016-07-06T14:05:19]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\LOGANL~1.JOH\AppData\Local\Temp\Network_Monitor_20160706140519.log’

[02DC:05F0][2016-07-06T14:05:19]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\Logan L. Johnson\Documents\SpiceworksNetworkMonitor.exe’

[02DC:05F0][2016-07-06T14:05:19]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value 'C:\Users\Logan L. Johnson\Documents'

[02DC:05F0][2016-07-06T14:05:19]i052: Condition ‘VersionNT > v5.1’ evaluates to true.

[02DC:05F0][2016-07-06T14:05:19]i000: Setting string variable ‘WixBundleName’ to value ‘Network Monitor’

[02DC:05F0][2016-07-06T14:05:19]i000: Setting string variable ‘WixBundleManufacturer’ to value ‘Spiceworks’

[02DC:00F0][2016-07-06T14:05:19]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.5.108.0’

[02DC:05F0][2016-07-06T14:05:19]i100: Detect begin, 2 packages

[02DC:05F0][2016-07-06T14:05:19]i000: Setting numeric variable ‘UNUSED01’ to value 1

[02DC:05F0][2016-07-06T14:05:19]i000: Setting string variable ‘NETFRAMEWORK45’ to value ‘394254’

[02DC:05F0][2016-07-06T14:05:19]i052: Condition ‘NETFRAMEWORK45 >= 378389’ evaluates to true.

[02DC:05F0][2016-07-06T14:05:19]i101: Detected package: NetFx45Redist, state: Present, cached: None

[02DC:05F0][2016-07-06T14:05:19]i101: Detected package: NetworkMonitor, state: Absent, cached: None

[02DC:05F0][2016-07-06T14:05:19]i199: Detect complete, result: 0x0

[02DC:05F0][2016-07-06T14:05:22]i200: Plan begin, 2 packages, action: Install

[02DC:05F0][2016-07-06T14:05:22]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist

[02DC:05F0][2016-07-06T14:05:22]i000: Setting string variable ‘WixBundleRollbackLog_NetworkMonitor’ to value ‘C:\Users\LOGANL~1.JOH\AppData\Local\Temp\Network_Monitor_20160706140519_000_NetworkMonitor_rollback.log’

[02DC:05F0][2016-07-06T14:05:22]i000: Setting string variable ‘WixBundleLog_NetworkMonitor’ to value ‘C:\Users\LOGANL~1.JOH\AppData\Local\Temp\Network_Monitor_20160706140519_000_NetworkMonitor.log’

[02DC:05F0][2016-07-06T14:05:22]i201: Planned package: NetFx45Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[02DC:05F0][2016-07-06T14:05:22]i201: Planned package: NetworkMonitor, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[02DC:05F0][2016-07-06T14:05:22]i299: Plan complete, result: 0x0

[02DC:05F0][2016-07-06T14:05:22]i300: Apply begin

[02DC:05F0][2016-07-06T14:05:22]i010: Launching elevated engine process.

[02DC:05F0][2016-07-06T14:05:24]i011: Launched elevated engine process.

[02DC:05F0][2016-07-06T14:05:25]i012: Connected to elevated engine.

[1F18:0A18][2016-07-06T14:05:25]i358: Pausing automatic updates.

[1F18:0A18][2016-07-06T14:05:25]i359: Paused automatic updates.

[1F18:0A18][2016-07-06T14:05:25]i360: Creating a system restore point.

[1F18:0A18][2016-07-06T14:05:25]i361: Created a system restore point.

[1F18:0A18][2016-07-06T14:05:25]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{9e6b75b8-cdb0-461f-b78c-533e9e639edc}, options: 0x7, disable resume: No

[1F18:0A18][2016-07-06T14:05:25]i000: Caching bundle from: ‘C:\Users\LOGANL~1.JOH\AppData\Local\Temp{9e6b75b8-cdb0-461f-b78c-533e9e639edc}.be\SpiceworksNetworkMonitor.exe’ to: ‘C:\ProgramData\Package Cache{9e6b75b8-cdb0-461f-b78c-533e9e639edc}\SpiceworksNetworkMonitor.exe’

[1F18:0A18][2016-07-06T14:05:25]i320: Registering bundle dependency provider: {9e6b75b8-cdb0-461f-b78c-533e9e639edc}, version: 1.5.108.0

[1F18:0A18][2016-07-06T14:05:25]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{9e6b75b8-cdb0-461f-b78c-533e9e639edc}, resume: Active, restart initiated: No, disable resume: No

[1F18:1A00][2016-07-06T14:05:34]i305: Verified acquired payload: NetworkMonitor at path: C:\ProgramData\Package Cache.unverified\NetworkMonitor, moving to: C:\ProgramData\Package Cache{869F42A9-34E8-4249-AD2F-11FF2B7FE900}v1.5.00108\NetworkMonitor.

[1F18:0A18][2016-07-06T14:05:34]i323: Registering package dependency provider: {869F42A9-34E8-4249-AD2F-11FF2B7FE900}, version: 1.5.00108, package: NetworkMonitor

[1F18:0A18][2016-07-06T14:05:34]i301: Applying execute package: NetworkMonitor, action: Install, path: C:\ProgramData\Package Cache{869F42A9-34E8-4249-AD2F-11FF2B7FE900}v1.5.00108\NetworkMonitor, arguments: ’ ARPSYSTEMCOMPONENT=“1” MSIFASTINSTALL=“7”’

[1F18:0A18][2016-07-06T14:05:36]e000: Error 0x80070661: Failed to install MSI package.

[1F18:0A18][2016-07-06T14:05:36]e000: Error 0x80070661: Failed to execute MSI package.

[02DC:05F0][2016-07-06T14:05:36]e000: Error 0x80070661: Failed to configure per-machine MSI package.

[02DC:05F0][2016-07-06T14:05:36]i319: Applied execute package: NetworkMonitor, result: 0x80070661, restart: None

[02DC:05F0][2016-07-06T14:05:36]e000: Error 0x80070661: Failed to execute MSI package.

[1F18:0A18][2016-07-06T14:05:36]i318: Skipped rollback of package: NetworkMonitor, action: Uninstall, already: Absent

[02DC:05F0][2016-07-06T14:05:36]i319: Applied rollback package: NetworkMonitor, result: 0x0, restart: None

[1F18:0A18][2016-07-06T14:05:36]i329: Removed package dependency provider: {869F42A9-34E8-4249-AD2F-11FF2B7FE900}, package: NetworkMonitor

[1F18:0A18][2016-07-06T14:05:36]i351: Removing cached package: NetworkMonitor, from path: C:\ProgramData\Package Cache{869F42A9-34E8-4249-AD2F-11FF2B7FE900}v1.5.00108\

[1F18:0A18][2016-07-06T14:05:36]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{9e6b75b8-cdb0-461f-b78c-533e9e639edc}, resume: None, restart: None, disable resume: No

[1F18:0A18][2016-07-06T14:05:36]i330: Removed bundle dependency provider: {9e6b75b8-cdb0-461f-b78c-533e9e639edc}

[1F18:0A18][2016-07-06T14:05:36]i352: Removing cached bundle: {9e6b75b8-cdb0-461f-b78c-533e9e639edc}, from path: C:\ProgramData\Package Cache{9e6b75b8-cdb0-461f-b78c-533e9e639edc}\

[1F18:0A18][2016-07-06T14:05:36]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{9e6b75b8-cdb0-461f-b78c-533e9e639edc}, resume: None, restart initiated: No, disable resume: No

[02DC:05F0][2016-07-06T14:05:36]i399: Apply complete, result: 0x80070661, restart: None, ba requested restart: No

[Rod-IT]

32bit OS is not supported, the application requires 64bit

[bustedchromebook (Humble Tyrant)]

ok, thought it just required 64-bit processor.

[Rod-IT]

Sadly no, almost all CPUs these days (if not all) are 64bit capable, but the OS needs to be here too