1

I have about a dozen users that remotely work from home. We’ve been using GoToMyPC for years, and I thought I should at least look at something else since I’m at contract renewal. Does Logmein have central management like GoTo? Are there audit trail reports? Would love to read your comments.

5 Spice ups
2

Sounds like you want LogMeInCentral which is their management add-on tool. I’ve only briefly played with it during a trial period so unfortunately I can’t comment on its everyday value.

3

I use it every day, almost all day. LMI Central is great. Group Policy deployment of the client, iPad/iPhone client, they have a desktop-based client also (which I’m tempted to purchase, but haven’t yet, it’s $40/yr). And usually it has quicker response than VNC or RDP over the network. Plus you get LMI Hamachi for free with Central. For me, it couldn’t be beat for $300/yr.

4

I would get the free account with the pro 30 day trial and test it out, see if you like it.

Below is the canned report.

Report: Remote Access Sessions (In Last Month)/(Last Week)

5

Hey Aaron,

Great question and I love the interest. Here’s a link to a free 30-day trial of LogMeIn Central if you’re interested in giving it a whirl: http://bit.ly/V8lDU

If you have any questions about Central, pricing, etc please Private Message me your contact information and I’ll have someone get in touch with you to discuss.

Best,

Kevin Aries

LogMeIn Marketing/Spiceworks Partner

6

We use LogMeIn Free with the Central add on (Paid) and we love it. All of our tech guys use it everyday. Even with the Free LogMeIn it still works well, and has a lot of functionality.

7

We’ve got a combination of free and paid installs. I’m disappointed that the Central add on is not included when you’ve paid for LogMeIn. Seems like a cash grab as when talking other remote control products I’ve used the management is included.

8

Can I remote from OS X to Windows and get sound? I noticed if I remote from Chrome on W7, I can’t bring sound. I needed to use IE.

9

Robert762 wrote:

We’ve got a combination of free and paid installs. I’m disappointed that the Central add on is not included when you’ve paid for LogMeIn. Seems like a cash grab as when talking other remote control products I’ve used the management is included.

So you can use Free for business use? This looks about half the cost of GoToMyPC and more features from what I can see. I’ve been using Free for a couple years at home and have never seen an outage issue.

10

Aaron5624 wrote:

Robert762 wrote:

We’ve got a combination of free and paid installs. I’m disappointed that the Central add on is not included when you’ve paid for LogMeIn. Seems like a cash grab as when talking other remote control products I’ve used the management is included.

So you can use Free for business use? This looks about half the cost of GoToMyPC and more features from what I can see. I’ve been using Free for a couple years at home and have never seen an outage issue.

Yep, LMI Free is free for business too. Pro is just there if you need some of the extra features (hard to justify that much of a cost per computer for me though, but if you have a good number of desktops then Central is definitely worth it).

11

I just need central management and auditing (pull reports of access times). How much $ is Central? Some users require sound.

12

I think Central is generally $300/yr for the entire company. For sound, those desktops will need LMI Pro ($70/yr).

13

I can connect to XP computers OK. However on W7 I get:

Error (login): The operator or administrator has refused the request. (4320)

We are on a Windows domain. We can’t allow users to run as admin.

14

Users shouldn’t need to be, but is the account you are trying to log in with an administrator on that computer? It will need to be for LMI to work.

15

If that’s really true, I’ll have to stick with GoToMyPC. Happens on both XP and 7 I’m finding. Continuing to research.

16

Maybe this will be what you are looking for:

https://logmeinsupport.com/kblive/crm/selfservice/displaywh.jsp?DocId=2186&print=1

1 Spice up
17

ChristopherO wrote:

Maybe this will be what you are looking for:

https://logmeinsupport.com/kblive/crm/selfservice/displaywh.jsp?DocId=2186&print=1

That seems to be working for me. Thanks.

18

I’ll try to refrain from too many “how do I…” in this thread, but I’m wondering…How do we lock the host computer after quitting our LMI session?

19

If you connect to the computer (not remote control, just connect), then go to Preferences and General, there are checkbox options to “Always lock the host after remote control”, “Lock when connection has been lost”, and “Lock when connection has been timed out”. I generally manually lock it when I’m disconnecting if I want to make sure it’s locked anyway (click the Ctrl-Alt-Del button and Lock Computer).

1 Spice up