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I can’t get the setup package to install properly. Each time I run it, it spits back;<\/p>\n
“Setup Failed: One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.”<\/p>\n
The log file is as follows:<\/p>\n
[1078:0938][2016-08-18T11:09:19]i001: Burn v3.10.1.2213, Windows v6.0 (Build 6002: Service Pack 2), path: C:\\Users\\administrator.UBC\\Desktop\\SpiceworksNetworkMonitor.exe
\n[1078:0938][2016-08-18T11:09:20]i009: Command Line: ‘-burn.unelevated BurnPipe.{0A4B8AB4-E3E9-4376-87E1-05718C49B28B} {CE133FC2-FD6C-458A-8472-44385DCDCC5B} 6660’
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\\Users\\ADMINI~1.UBC\\AppData\\Local\\Temp\\Network_Monitor_20160818110920.log’
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\\Users\\administrator.UBC\\Desktop\\SpiceworksNetworkMonitor.exe’
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘C:\\Users\\administrator.UBC\\Desktop'
\n[1078:0938][2016-08-18T11:09:20]i052: Condition ‘VersionNT > v5.1’ evaluates to true.
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘WixBundleName’ to value ‘Network Monitor’
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘WixBundleManufacturer’ to value ‘Spiceworks’
\n[1078:2580][2016-08-18T11:09:20]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.5.111.0’
\n[1078:0938][2016-08-18T11:09:20]i100: Detect begin, 2 packages
\n[1078:0938][2016-08-18T11:09:20]i000: Setting numeric variable ‘UNUSED01’ to value 1
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘NETFRAMEWORK45’ to value ‘393297’
\n[1078:0938][2016-08-18T11:09:20]i052: Condition ‘NETFRAMEWORK45 >= 378389’ evaluates to true.
\n[1078:0938][2016-08-18T11:09:20]i101: Detected package: NetFx45Redist, state: Present, cached: None
\n[1078:0938][2016-08-18T11:09:20]i101: Detected package: NetworkMonitor, state: Absent, cached: None
\n[1078:0938][2016-08-18T11:09:20]i199: Detect complete, result: 0x0
\n[1078:0938][2016-08-18T11:09:25]i200: Plan begin, 2 packages, action: Install
\n[1078:0938][2016-08-18T11:09:25]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist
\n[1078:0938][2016-08-18T11:09:25]i000: Setting string variable ‘WixBundleRollbackLog_NetworkMonitor’ to value ‘C:\\Users\\ADMINI~1.UBC\\AppData\\Local\\Temp\\Network_Monitor_20160818110920_000_NetworkMonitor_rollback.log’
\n[1078:0938][2016-08-18T11:09:25]i000: Setting string variable ‘WixBundleLog_NetworkMonitor’ to value ‘C:\\Users\\ADMINI~1.UBC\\AppData\\Local\\Temp\\Network_Monitor_20160818110920_000_NetworkMonitor.log’
\n[1078:0938][2016-08-18T11:09:25]i201: Planned package: NetFx45Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
\n[1078:0938][2016-08-18T11:09:25]i201: Planned package: NetworkMonitor, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
\n[1078:0938][2016-08-18T11:09:25]i299: Plan complete, result: 0x0
\n[1078:0938][2016-08-18T11:09:25]i300: Apply begin
\n[1A04:165C][2016-08-18T11:09:25]i358: Pausing automatic updates.
\n[1A04:165C][2016-08-18T11:09:25]i359: Paused automatic updates.
\n[1A04:165C][2016-08-18T11:09:25]i360: Creating a system restore point.
\n[1A04:165C][2016-08-18T11:09:25]i362: System restore disabled, system restore point not created.
\n[1A04:165C][2016-08-18T11:09:25]i370: Session begin, registration key: SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, options: 0x7, disable resume: No
\n[1A04:165C][2016-08-18T11:09:25]i000: Caching bundle from: ‘C:\\Users\\ADMINI~1.UBC\\AppData\\Local\\Temp\\1{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}.be\\SpiceworksNetworkMonitor.exe’ to: ‘C:\\ProgramData\\Package Cache{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}\\SpiceworksNetworkMonitor.exe’
\n[1A04:165C][2016-08-18T11:09:25]i320: Registering bundle dependency provider: {2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, version: 1.5.111.0
\n[1A04:165C][2016-08-18T11:09:25]i371: Updating session, registration key: SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, resume: Active, restart initiated: No, disable resume: No
\n[1A04:0F5C][2016-08-18T11:09:26]i305: Verified acquired payload: NetworkMonitor at path: C:\\ProgramData\\Package Cache.unverified\\NetworkMonitor, moving to: C:\\ProgramData\\Package Cache{86A5D54C-EE65-48E9-BF78-6D1FF5A3407B}v1.5.00111\\NetworkMonitor.
\n[1A04:165C][2016-08-18T11:09:26]i323: Registering package dependency provider: {86A5D54C-EE65-48E9-BF78-6D1FF5A3407B}, version: 1.5.00111, package: NetworkMonitor
\n[1A04:165C][2016-08-18T11:09:26]i301: Applying execute package: NetworkMonitor, action: Install, path: C:\\ProgramData\\Package Cache{86A5D54C-EE65-48E9-BF78-6D1FF5A3407B}v1.5.00111\\NetworkMonitor, arguments: ’ ARPSYSTEMCOMPONENT=“1” MSIFASTINSTALL=“7”’
\n[1A04:165C][2016-08-18T11:09:47]e000: Error 0x80070661: Failed to install MSI package.
\n[1A04:165C][2016-08-18T11:09:47]e000: Error 0x80070661: Failed to execute MSI package.
\n[1078:0938][2016-08-18T11:09:47]e000: Error 0x80070661: Failed to configure per-machine MSI package.
\n[1078:0938][2016-08-18T11:09:47]i319: Applied execute package: NetworkMonitor, result: 0x80070661, restart: None
\n[1078:0938][2016-08-18T11:09:47]e000: Error 0x80070661: Failed to execute MSI package.
\n[1A04:165C][2016-08-18T11:09:47]i318: Skipped rollback of package: NetworkMonitor, action: Uninstall, already: Absent
\n[1078:0938][2016-08-18T11:09:47]i319: Applied rollback package: NetworkMonitor, result: 0x0, restart: None
\n[1A04:165C][2016-08-18T11:09:47]i329: Removed package dependency provider: {86A5D54C-EE65-48E9-BF78-6D1FF5A3407B}, package: NetworkMonitor
\n[1A04:165C][2016-08-18T11:09:47]i351: Removing cached package: NetworkMonitor, from path: C:\\ProgramData\\Package Cache{86A5D54C-EE65-48E9-BF78-6D1FF5A3407B}v1.5.00111
\n[1A04:165C][2016-08-18T11:09:47]i372: Session end, registration key: SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, resume: None, restart: None, disable resume: No
\n[1A04:165C][2016-08-18T11:09:47]i330: Removed bundle dependency provider: {2c5e2c85-5de2-47f9-a5a1-3a28633f4739}
\n[1A04:165C][2016-08-18T11:09:47]i352: Removing cached bundle: {2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, from path: C:\\ProgramData\\Package Cache{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}
\n[1A04:165C][2016-08-18T11:09:47]i371: Updating session, registration key: SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, resume: None, restart initiated: No, disable resume: No
\n[1078:0938][2016-08-18T11:09:47]i399: Apply complete, result: 0x80070661, restart: None, ba requested restart: No<\/p>\n
Please advise. Thank you.<\/p>","upvoteCount":3,"answerCount":8,"datePublished":"2016-08-18T16:15:44.000Z","author":{"@type":"Person","name":"tpatten","url":"https://community.spiceworks.com/u/tpatten"},"acceptedAnswer":{"@type":"Answer","text":"
Spiceworks desktop (the inventory and helpdesk) install is a 32bit app and was developed long before NM. NM is natively 64bit and requires an OS of the same.<\/p>\n
The two products are not compatible installed on the same host either. FYI<\/p>","upvoteCount":0,"datePublished":"2016-08-18T16:29:19.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-installation-error/519354/4","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},"suggestedAnswer":[{"@type":"Answer","text":"
I can’t get the setup package to install properly. Each time I run it, it spits back;<\/p>\n
“Setup Failed: One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.”<\/p>\n
The log file is as follows:<\/p>\n
[1078:0938][2016-08-18T11:09:19]i001: Burn v3.10.1.2213, Windows v6.0 (Build 6002: Service Pack 2), path: C:\\Users\\administrator.UBC\\Desktop\\SpiceworksNetworkMonitor.exe
\n[1078:0938][2016-08-18T11:09:20]i009: Command Line: ‘-burn.unelevated BurnPipe.{0A4B8AB4-E3E9-4376-87E1-05718C49B28B} {CE133FC2-FD6C-458A-8472-44385DCDCC5B} 6660’
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\\Users\\ADMINI~1.UBC\\AppData\\Local\\Temp\\Network_Monitor_20160818110920.log’
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\\Users\\administrator.UBC\\Desktop\\SpiceworksNetworkMonitor.exe’
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘C:\\Users\\administrator.UBC\\Desktop'
\n[1078:0938][2016-08-18T11:09:20]i052: Condition ‘VersionNT > v5.1’ evaluates to true.
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘WixBundleName’ to value ‘Network Monitor’
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘WixBundleManufacturer’ to value ‘Spiceworks’
\n[1078:2580][2016-08-18T11:09:20]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.5.111.0’
\n[1078:0938][2016-08-18T11:09:20]i100: Detect begin, 2 packages
\n[1078:0938][2016-08-18T11:09:20]i000: Setting numeric variable ‘UNUSED01’ to value 1
\n[1078:0938][2016-08-18T11:09:20]i000: Setting string variable ‘NETFRAMEWORK45’ to value ‘393297’
\n[1078:0938][2016-08-18T11:09:20]i052: Condition ‘NETFRAMEWORK45 >= 378389’ evaluates to true.
\n[1078:0938][2016-08-18T11:09:20]i101: Detected package: NetFx45Redist, state: Present, cached: None
\n[1078:0938][2016-08-18T11:09:20]i101: Detected package: NetworkMonitor, state: Absent, cached: None
\n[1078:0938][2016-08-18T11:09:20]i199: Detect complete, result: 0x0
\n[1078:0938][2016-08-18T11:09:25]i200: Plan begin, 2 packages, action: Install
\n[1078:0938][2016-08-18T11:09:25]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist
\n[1078:0938][2016-08-18T11:09:25]i000: Setting string variable ‘WixBundleRollbackLog_NetworkMonitor’ to value ‘C:\\Users\\ADMINI~1.UBC\\AppData\\Local\\Temp\\Network_Monitor_20160818110920_000_NetworkMonitor_rollback.log’
\n[1078:0938][2016-08-18T11:09:25]i000: Setting string variable ‘WixBundleLog_NetworkMonitor’ to value ‘C:\\Users\\ADMINI~1.UBC\\AppData\\Local\\Temp\\Network_Monitor_20160818110920_000_NetworkMonitor.log’
\n[1078:0938][2016-08-18T11:09:25]i201: Planned package: NetFx45Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
\n[1078:0938][2016-08-18T11:09:25]i201: Planned package: NetworkMonitor, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
\n[1078:0938][2016-08-18T11:09:25]i299: Plan complete, result: 0x0
\n[1078:0938][2016-08-18T11:09:25]i300: Apply begin
\n[1A04:165C][2016-08-18T11:09:25]i358: Pausing automatic updates.
\n[1A04:165C][2016-08-18T11:09:25]i359: Paused automatic updates.
\n[1A04:165C][2016-08-18T11:09:25]i360: Creating a system restore point.
\n[1A04:165C][2016-08-18T11:09:25]i362: System restore disabled, system restore point not created.
\n[1A04:165C][2016-08-18T11:09:25]i370: Session begin, registration key: SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, options: 0x7, disable resume: No
\n[1A04:165C][2016-08-18T11:09:25]i000: Caching bundle from: ‘C:\\Users\\ADMINI~1.UBC\\AppData\\Local\\Temp\\1{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}.be\\SpiceworksNetworkMonitor.exe’ to: ‘C:\\ProgramData\\Package Cache{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}\\SpiceworksNetworkMonitor.exe’
\n[1A04:165C][2016-08-18T11:09:25]i320: Registering bundle dependency provider: {2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, version: 1.5.111.0
\n[1A04:165C][2016-08-18T11:09:25]i371: Updating session, registration key: SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, resume: Active, restart initiated: No, disable resume: No
\n[1A04:0F5C][2016-08-18T11:09:26]i305: Verified acquired payload: NetworkMonitor at path: C:\\ProgramData\\Package Cache.unverified\\NetworkMonitor, moving to: C:\\ProgramData\\Package Cache{86A5D54C-EE65-48E9-BF78-6D1FF5A3407B}v1.5.00111\\NetworkMonitor.
\n[1A04:165C][2016-08-18T11:09:26]i323: Registering package dependency provider: {86A5D54C-EE65-48E9-BF78-6D1FF5A3407B}, version: 1.5.00111, package: NetworkMonitor
\n[1A04:165C][2016-08-18T11:09:26]i301: Applying execute package: NetworkMonitor, action: Install, path: C:\\ProgramData\\Package Cache{86A5D54C-EE65-48E9-BF78-6D1FF5A3407B}v1.5.00111\\NetworkMonitor, arguments: ’ ARPSYSTEMCOMPONENT=“1” MSIFASTINSTALL=“7”’
\n[1A04:165C][2016-08-18T11:09:47]e000: Error 0x80070661: Failed to install MSI package.
\n[1A04:165C][2016-08-18T11:09:47]e000: Error 0x80070661: Failed to execute MSI package.
\n[1078:0938][2016-08-18T11:09:47]e000: Error 0x80070661: Failed to configure per-machine MSI package.
\n[1078:0938][2016-08-18T11:09:47]i319: Applied execute package: NetworkMonitor, result: 0x80070661, restart: None
\n[1078:0938][2016-08-18T11:09:47]e000: Error 0x80070661: Failed to execute MSI package.
\n[1A04:165C][2016-08-18T11:09:47]i318: Skipped rollback of package: NetworkMonitor, action: Uninstall, already: Absent
\n[1078:0938][2016-08-18T11:09:47]i319: Applied rollback package: NetworkMonitor, result: 0x0, restart: None
\n[1A04:165C][2016-08-18T11:09:47]i329: Removed package dependency provider: {86A5D54C-EE65-48E9-BF78-6D1FF5A3407B}, package: NetworkMonitor
\n[1A04:165C][2016-08-18T11:09:47]i351: Removing cached package: NetworkMonitor, from path: C:\\ProgramData\\Package Cache{86A5D54C-EE65-48E9-BF78-6D1FF5A3407B}v1.5.00111
\n[1A04:165C][2016-08-18T11:09:47]i372: Session end, registration key: SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, resume: None, restart: None, disable resume: No
\n[1A04:165C][2016-08-18T11:09:47]i330: Removed bundle dependency provider: {2c5e2c85-5de2-47f9-a5a1-3a28633f4739}
\n[1A04:165C][2016-08-18T11:09:47]i352: Removing cached bundle: {2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, from path: C:\\ProgramData\\Package Cache{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}
\n[1A04:165C][2016-08-18T11:09:47]i371: Updating session, registration key: SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall{2c5e2c85-5de2-47f9-a5a1-3a28633f4739}, resume: None, restart initiated: No, disable resume: No
\n[1078:0938][2016-08-18T11:09:47]i399: Apply complete, result: 0x80070661, restart: None, ba requested restart: No<\/p>\n
Please advise. Thank you.<\/p>","upvoteCount":3,"datePublished":"2016-08-18T16:15:44.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-installation-error/519354/1","author":{"@type":"Person","name":"tpatten","url":"https://community.spiceworks.com/u/tpatten"}},{"@type":"Answer","text":"
If this is a 32bit OS this isn’t supported<\/p>","upvoteCount":0,"datePublished":"2016-08-18T16:25:03.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-installation-error/519354/2","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
Bummer. Thank you. It is 32-bit. I’ll try to install on a newer server (hopefully that’s OK even if the main spiceworks application is running on the 32-bit server)?<\/p>","upvoteCount":0,"datePublished":"2016-08-18T16:26:46.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-installation-error/519354/3","author":{"@type":"Person","name":"tpatten","url":"https://community.spiceworks.com/u/tpatten"}},{"@type":"Answer","text":"
Thank you Rod! That helps a lot actually.<\/p>","upvoteCount":0,"datePublished":"2016-08-18T16:30:28.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-installation-error/519354/5","author":{"@type":"Person","name":"tpatten","url":"https://community.spiceworks.com/u/tpatten"}},{"@type":"Answer","text":"
Glad I could help, if you wouldn’t mind marking any helpful posts and/or BA that would be great.<\/p>","upvoteCount":0,"datePublished":"2016-08-18T16:31:47.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-installation-error/519354/6","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
Oh - 64-bit only. That will explain my installation fail, too. Where’s the big “64 BIT ONLY” notice on the web page, guys? In fact, never mind the huge banner - it’s not even in the small print. Thanks SO much for wasting my time.<\/p>","upvoteCount":0,"datePublished":"2017-01-09T11:23:07.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-installation-error/519354/7","author":{"@type":"Person","name":"m184","url":"https://community.spiceworks.com/u/m184"}},{"@type":"Answer","text":"