inventory applications installs incorrect

neiloconnor1318 · 2009-05-06T11:41:57.000Z

After running a scan it inventoried our software, but it only shows a few installs of the software. I know it is installed on a lot more pc’s. Why is it not showing the rest of the pc’s that the software is installed on? It is happening for all types of software.

ThX

robert-spiceworks · 2009-05-06T12:02:38.000Z

Hello Neil,

I would recommend you check your firewall and WMI settings to make sure they are set up correctly on the systems that are not returning the expected information. Please take a look at these articles:

http://community.spiceworks.com/education/projects/Windows_Firewall

http://community.spiceworks.com/help/Troubleshooting_WMI

Please let me know if you are still having issues after making sure those things are not causing a problem.

Thanks