MFA for technicians

[j4mes]

Is there any plan to implement the option for MFA when techs log into the cloud helpdesk?

[clutka (MAINSTRIKE)]

Despite this thread being three years old and categorized incorrectly, I will respond.

MFA for technicians has now been implemented.

MFA is coming to Spiceworks Cloud Help Desk

Hi Everyone! On March 19th, we will deploy Multi-Factor Authentication (MFA) to Spiceworks Cloud Help Desk (CHD) employee accounts (admin, owner, tech, and manager). This implementation has been a much-requested enhancement and is one of several planned security improvements this year. When a user logs into Spiceworks CHD, MFA passwords will be delivered via email, which users can then enter to access the CHD portal. There is no additional implementation or training required on your end. Activ…

This functionality was implemented from the following feature request.

[Implemented] MFA or 2FA Authentication

Add 2FA Authentication Options for Spiceworks Cloud Helpdesk. this will increase Spiceworks Cloud Helpdesk Security and also add another option to the IT Pros and make it standard for other parts of the Spiceworks site.

I have recategorized this thread and locked due to its age.