1

I created a report to show machine missing a software scan and am trying to manually inventory them one at a time. When I run the rescan there are a few messages in the log file, but no software inventory ever shows up for those machines. The machines are detected fine in SpiceWorks, but no inventory. Here are the log messages:

  1. 17:05:51 completed network search: 0 ip addresses classified, 496 known devices (100%)
  2. 17:05:40 expanding network list item: 87XMGH1 (1 address - 87XMGH1) (2%)
  3. 17:05:31 initializing network search (1%)
  4. 17:05:06 retrying find of 87XMGH1 (0%)
  5. 17:05:06 retrying find of 87XMGH1 (0%)

and that’s it. Nothing ever gets re-inventoried. Is there any way to run spiceworks-finder.exe from the command line to do the inventory?

Thanks,

Mark

1 Spice up
2

I am no expert on the log messages shown here but is it possible that there has been a firewall change? Verify that the following ports are open:

ICMPv4 Inbound and Outbound

TCP Ports 135 and 445 Inbound

UDP Port 137 Inbound

TCP 1024 - 2000 Inbound

3

Hi Scott,

Unfortunately no firewall changes on these machines. We have a domain group policy to disable the firewall and I’ve verified with most of the machines that the firewall is indeed turned off. Spiceworks is finding the machines without a problem, it just doesn’t seem to want to do the inventory. I think I may try the trick next of deleting the computer and then letting it get picked up in the normal scans.

On another note I’ve read some of your posts on scan speed. I’m seeing scan times of 3-4 hours for 2 local subnets and 7 WAN subnets over full T1 MPLS links. I’m curious what kind of scan times you are experiencing in your environment.

Thanks,

Mark

4

How many devices in your scans? That plays a major part in the scan times. I am scanning three subnets of 256 devices and several subnets of 16 devices - only one /24 is local and the others are over IPSec VPNs. I will check to see how long it is taking with my settings.

As to scanning, I like to turn on all three WMI settings to ensure that the maximum possible data is available when SpiceWorks, or any service, is scanning.

5

I have incremental set to “off” and speed set to “medium” and my last scan took 16 minutes according to the logs. It is picking up around 55 devices on about a dozen subnets - almost all of those devices are over the VPN and not local.

6

OK. I’m scanning 497 devices on 9 subnets, scan set to incremental and speed set to high. I did find one setting on another post that set ping_sweep:False. I tried it and it seemed to help the scan speed, but the initial setup scans were over. I’ll play with it some more and see what happens. Thanks for the info on your environment.

Guess I hijacked my own thread on a different topic other than software inventory. Whoops!

Mark

7

you could try this: http://community.spiceworks.com/how_to/show/273

8

Hi Christian,

That’s a pretty cool idea. I had thought about using the standalone collector for a lot of my users who only come on once a week or so. I’m curious as to which part of the Visual C++ package everyone needs to make the standalone colector work?

Thanks,

Mark

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It’s just the C++ Redistributable, not the whole package. Not big enough to worry about. A lot of things require it.