1

Good Morning
So trying to rescan device using WMI, do I need to specify a port or should find a suitable open port. In the list showing it says only 3 are open, 135, 139, 445

All I get as a response is execution expired.

Thanks

3 Spice ups
2

It will try the ports needed itself for that protocol.

But a little more detail on the issue might help us to help you

3

I am not sure what more I can tell you. So the reason I was looking to rescan is that I have installed the inventory agent on a test machine, as it was not really reporting anything to the inventory server. Nothing appears to be happening, so I thought I would rescan.

Since then I found this - https://community.spiceworks.com/how_to/5796-deep-dive-into-the-windows-spiceworks-agent-msi working through that now.

4

If you install the agent you dont scan that asset.

If you actually posted your issue I can work with you to solve it,

5

Well the issue I was posting about was the WMI access on rescan.

However the deeper issue is that a bunch of PC’s on the network have no data supplied for Configuration / Software / Network Shares / Cloud Services /

We have a mix of machines and it is happening on boxes with Win 10, win 2007, & maybe XP

I have just noticed they are all showing a disconnected IP address, however.

The machine that I put the agent on has temporarily disabled Firewall and AV, although it wasn’t when first testing.

With agent installed I think I read I could force push data to the server but cant find how to do that now.

Thanks for your help Rod.

6

I should have said though that I can ping the hostnames of the supposed disconnected machines.

7

Windows 2007 - Windows 7?

XP should have long gone and 7 is not far behind EOL, you should focus on migrating those.

You force the agent from the client itself.

WMI scans not showing data is a topic I’ve covered multiple times already, a quick search “Rod-IT WMI” in Google will get you a list of replies

8

Yes Windows 2007 of course. Its an age thing!

XP and 2007 is not something I have any choice over currently.

As regards,

You force the agent from the client itself.

Is this a command line thing? - cant see an interface of any kind!

Will check out the WMI stuff.

9

https://community.spiceworks.com/support/inventory/docs/agent

Server 2007 - You’re the first person I know to use this, I dont believe SW can talk to this, perhaps with the agent but it’s old, as you know.

With devices that old on the network, they want to be away from the internet otherwise they risk the whole network.

10

No its definitely an age thing I was right first time.

Windows 7, not 2007 … Desktop, not server.

I was meaning we have a mixture of desktops that we were expecting to be able to read the inventory etc from the spiceworks server.

11

You want them to be inventoried, or you want them to be able to access and look at the inventory?

12

We want them to be inventoried!