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Hello,

We recently migrated our mail from Exchange on-premises to MS 365.

Prior to the migration, we had a printer (Fuji Xerox DocuCentre-V C4476) configured to scan to email so users could scan to their emails. This no longer works after the migration.

What settings do I configure on the printer to point to MS365 so users can still scan to email?

Thanks in advance.

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Microsoft has a full article on how to configure this. Just search for scanning to email Office 365 with an MFP

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The Repairatrooper is reffering to this article: How to set up a multifunction device or application to send emails using Microsoft 365 or Office 365 | Microsoft Learn
Basicly you have 3 options:

  • SMTP Client Submission
  • Direct Send
  • SMTP relay

First choose which option will suite you best: How to set up a multifunction device or application to send emails using Microsoft 365 or Office 365 | Microsoft Learn

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Thank you @repairatrooper ​ and @c-j-r for your responses.

This was resolved by adding the MX record value for Microsoft Exchange found in the MS 365 admin center : Settings > Domains > DNS records

Here are settings I entered:

SMTP Server IP Address / Host Name: “Entered the MX record value”

Port Number for sending E-mail / Internet Fax: 25

Port Number for sending Direct Internet Fax: 25

Port Number for receiving E-mail: 25

SMTP - SSL / TLS Communication: *Disabled

Machine’s E-mail Address: “Enter your printer email address”

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If it’s helpful, here’s our scan-to-email configuration. Note that Microsoft decided to start enforcing TLS1.2 (called STARTTLS on some machines) for SMTP authentication back in December, so you absolutely must have this enabled on your printer for using Office 365 SMTP. Create an email account in your M365 environment you want to use as the account through which scans will be emailed.

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Does this solution satisfy modern auth methods?

I am currently struggling to get a Konica to send emails…

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Which method are you using?

Only Method 1 requires authentication and Microsoft has not announced any plans to do away with Basic Authentication for SMTP. If they do, or you setup MFA on the account you are using, you’ll need to setup an app password for the account if your app/device only supports Basic.

You should probably start your own thread for your problem.

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Just giving an update on these office365 scanning from an MFP issue. You want to set up your office365 as a relay in the admin console, so you can direct scan to office365 email. Which enables you to scan bulk emails to your email and all you’ll need to program into your MFP is the mx server name without auth using port 25. The sender email that you program into the MFPs won’t matter either.