<\/div>\n<\/aside>\n","upvoteCount":0,"datePublished":"2021-10-14T18:03:54.000Z","url":"https://community.spiceworks.com/t/software-inventory-not-updating/814063/5","author":{"@type":"Person","name":"Brendan-Spiceworks","url":"https://community.spiceworks.com/u/Brendan-Spiceworks"}},{"@type":"Answer","text":"
7.5.00107, which is being reported as up to date.<\/p>","upvoteCount":0,"datePublished":"2021-10-14T18:50:07.000Z","url":"https://community.spiceworks.com/t/software-inventory-not-updating/814063/6","author":{"@type":"Person","name":"spiceuser-hurkq","url":"https://community.spiceworks.com/u/spiceuser-hurkq"}},{"@type":"Answer","text":"
Yes, aware of the end of life of the product. Had considered migrating to the cloud version, but from what I recall, there were differences in the reporting aspect.<\/p>\n
We’re currently using on-prem Helpdesk for ticket management, and inventory for hardware/software discovery and reporting.<\/p>","upvoteCount":0,"datePublished":"2021-10-14T18:54:14.000Z","url":"https://community.spiceworks.com/t/software-inventory-not-updating/814063/7","author":{"@type":"Person","name":"spiceuser-hurkq","url":"https://community.spiceworks.com/u/spiceuser-hurkq"}},{"@type":"Answer","text":"
sending data to the cloud IS NOT an answer that a financial institution will accept.<\/p>","upvoteCount":0,"datePublished":"2022-01-05T23:47:09.000Z","url":"https://community.spiceworks.com/t/software-inventory-not-updating/814063/9","author":{"@type":"Person","name":"unretired","url":"https://community.spiceworks.com/u/unretired"}},{"@type":"Answer","text":"\n\n
<\/div>\n
unretired:<\/div>\n
\nsending data to the cloud IS NOT an answer that a financial institution will accept.<\/p>\n<\/blockquote>\n<\/aside>\n
Sure - that’s why I suggested moving to another vendor would be appropriate. We understand the CHD or Cloud Inventory isn’t something that everyone can use.<\/p>","upvoteCount":0,"datePublished":"2022-01-07T19:35:58.000Z","url":"https://community.spiceworks.com/t/software-inventory-not-updating/814063/10","author":{"@type":"Person","name":"Brendan-Spiceworks","url":"https://community.spiceworks.com/u/Brendan-Spiceworks"}},{"@type":"Answer","text":"
Brendan, I get it.<\/p>\n
I’ve used Spiceworks for years and it’s sad to see the end in sight. the community is great and filled with experts with a wealth of knowledge. sadly, any online version of the inventory product (think SolarWinds) opens us up to data theft…so we’ll use the on-prem solution while it lasts.<\/p>","upvoteCount":0,"datePublished":"2022-01-07T20:16:44.000Z","url":"https://community.spiceworks.com/t/software-inventory-not-updating/814063/11","author":{"@type":"Person","name":"unretired","url":"https://community.spiceworks.com/u/unretired"}}]}}
I’ve had this issue for a couple of years with Spiceworks on-prem. Software Inventory only seems to be created when the object is scanned, and doesnt update after that. I’ve had to delete my objects and rescan the network for it to pick up major changes, or manually select each item and re-scan. With several hundred computers, this is not viable and is time consuming. Perhaps I’m overlooking a setting that will allow the regular scans to update the inventory as well?
Thanks in advance.
3 Spice ups
Hi Idaho IT Guy!Enable Scheduled Scanning option enabled in the Spiceworks settings?Software Inventory not updating
Yes, I have it enabled. I also had read elsewhere to change “scan speed” to slow and “Scanner sends all data instead of deltas” to on. However, neither of those changes have improved the result set.
Thank you.
What about the version, are you using the latest version?
I think it’s worth asking a question to Spiceworks support regarding this issue.
@spiceworks-support-team
It’s been over two years since the app received any attention, and only 2.5 months until it’s no longer supported at all. Bugs having to do with scanning software, at this point, are many.
We can troubleshoot this, but have you considered the Inventory Online option?
More:
Hi SpiceHeads,
While we’ve been posting various updates as of late, we know many of you are curious about the direction of the Spiceworks Tools & Apps. We want to make sure you’re not just aware of our plans but are also a part of the conversation.
we announced that we were no longer going to be improving Spiceworks Desktop after version 7.5 and that version 8.0…
7.5.00107, which is being reported as up to date.
Yes, aware of the end of life of the product. Had considered migrating to the cloud version, but from what I recall, there were differences in the reporting aspect.
We’re currently using on-prem Helpdesk for ticket management, and inventory for hardware/software discovery and reporting.
Idaho IT Guy:
Yes, aware of the end of life of the product. Had considered migrating to the cloud version, but from what I recall, there were differences in the reporting aspect.
We’re currently using on-prem Helpdesk for ticket management, and inventory for hardware/software discovery and reporting.
You need to begin thinking about migrating away - either to our Cloud products, or another vendor.
You can use Power BI to report on Inventory and Help Desk stuff now, so the reporting is a lot more than it was at launch.
unretired
January 5, 2022, 11:47pm
9
sending data to the cloud IS NOT an answer that a financial institution will accept.
Sure - that’s why I suggested moving to another vendor would be appropriate. We understand the CHD or Cloud Inventory isn’t something that everyone can use.
unretired
January 7, 2022, 8:16pm
11
Brendan, I get it.
I’ve used Spiceworks for years and it’s sad to see the end in sight. the community is great and filled with experts with a wealth of knowledge. sadly, any online version of the inventory product (think SolarWinds) opens us up to data theft…so we’ll use the on-prem solution while it lasts.
