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I have installed a second instance of Spiceworks for our Maintenance Department to use (helpdesk feature only). I have a dedicated sever spun up for this. Spiceworks installed without issues. When I try to start the Spiceworks Desktop, it never seems to start up. I have cut off the local Windows firewall on the server and even specified a separate port from my first install of Spiceworks (9675 to 9676). Under the SW Desktop Preferences I ahve tried running at startup as well as a service. The Desktop Icon just seems to hang there at ‘starting up’. If I click it at all it looks like it tries again.<\/p>\n
One thing I notice is that IIS is running on my primary/first install of Spiceworks. This was installed about 5-6 years ago and I have never had any issues. IIS wan’t installed during this second install. I do not remember if I ahve to install this manually or not.
\nAny help is greatly appreciated!
\nThanks
\nGuy<\/p>","upvoteCount":1,"answerCount":3,"datePublished":"2018-07-18T15:55:28.000Z","author":{"@type":"Person","name":"guyshort","url":"https://community.spiceworks.com/u/guyshort"},"suggestedAnswer":[{"@type":"Answer","text":"
I have installed a second instance of Spiceworks for our Maintenance Department to use (helpdesk feature only). I have a dedicated sever spun up for this. Spiceworks installed without issues. When I try to start the Spiceworks Desktop, it never seems to start up. I have cut off the local Windows firewall on the server and even specified a separate port from my first install of Spiceworks (9675 to 9676). Under the SW Desktop Preferences I ahve tried running at startup as well as a service. The Desktop Icon just seems to hang there at ‘starting up’. If I click it at all it looks like it tries again.<\/p>\n
One thing I notice is that IIS is running on my primary/first install of Spiceworks. This was installed about 5-6 years ago and I have never had any issues. IIS wan’t installed during this second install. I do not remember if I ahve to install this manually or not.
\nAny help is greatly appreciated!
\nThanks
\nGuy<\/p>","upvoteCount":1,"datePublished":"2018-07-18T15:55:28.000Z","url":"https://community.spiceworks.com/t/spiceworks-desktop-doesnt-start/662726/1","author":{"@type":"Person","name":"guyshort","url":"https://community.spiceworks.com/u/guyshort"}},{"@type":"Answer","text":"
Hi,<\/p>\n
IIS is not required to run Spiceworks. Can you try rebooting the server? Is there anything else using those ports?<\/p>","upvoteCount":0,"datePublished":"2018-07-18T16:51:16.000Z","url":"https://community.spiceworks.com/t/spiceworks-desktop-doesnt-start/662726/2","author":{"@type":"Person","name":"jaimedelapaz","url":"https://community.spiceworks.com/u/jaimedelapaz"}},{"@type":"Answer","text":"
have you tried to restart the spiceworks service from the services.msc then reopen the spiceworks desktop again?<\/p>","upvoteCount":0,"datePublished":"2018-07-23T13:55:51.000Z","url":"https://community.spiceworks.com/t/spiceworks-desktop-doesnt-start/662726/3","author":{"@type":"Person","name":"rogenellmojado2","url":"https://community.spiceworks.com/u/rogenellmojado2"}}]}}