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Some devices are not scanned since more that 30 days and whatever i do they won’t re-scan, Network scans jumps from 0 to complete scan in about 1 second, we have inventory inconsistencies, reports are not running,<\/p>\n
Scan speed = Slow<\/p>\n
Scanner sends all data instead of deltas = True<\/p>\n
I’ve searched all over the forums and did not find anything to help. I’ve tried almost every steps of troubleshooting that were proposed.<\/p>\n
Can anyone help beyond that??<\/p>","upvoteCount":3,"answerCount":7,"datePublished":"2016-09-09T11:17:22.000Z","author":{"@type":"Person","name":"alainnadeau1070","url":"https://community.spiceworks.com/u/alainnadeau1070"},"acceptedAnswer":{"@type":"Answer","text":"
It just started working … Not sure everything is up and running, i’ll try to keep an eye out. I seriously don’t know what happened there …<\/p>","upvoteCount":0,"datePublished":"2016-09-09T15:50:02.000Z","url":"https://community.spiceworks.com/t/spiceworks-installation-acting-up/524423/7","author":{"@type":"Person","name":"alainnadeau1070","url":"https://community.spiceworks.com/u/alainnadeau1070"}},"suggestedAnswer":[{"@type":"Answer","text":"
Some devices are not scanned since more that 30 days and whatever i do they won’t re-scan, Network scans jumps from 0 to complete scan in about 1 second, we have inventory inconsistencies, reports are not running,<\/p>\n
Scan speed = Slow<\/p>\n
Scanner sends all data instead of deltas = True<\/p>\n
I’ve searched all over the forums and did not find anything to help. I’ve tried almost every steps of troubleshooting that were proposed.<\/p>\n
Can anyone help beyond that??<\/p>","upvoteCount":3,"datePublished":"2016-09-09T11:17:22.000Z","url":"https://community.spiceworks.com/t/spiceworks-installation-acting-up/524423/1","author":{"@type":"Person","name":"alainnadeau1070","url":"https://community.spiceworks.com/u/alainnadeau1070"}},{"@type":"Answer","text":"
Settings, inventory, device scanning - disable all your scans, restart SW.<\/p>\n
Now add a single IP you know is on, and scan it - if this works re-enable the bulk list and scan.<\/p>\n
What SW version are you using, what OS and any apps in use?<\/p>","upvoteCount":0,"datePublished":"2016-09-09T11:39:07.000Z","url":"https://community.spiceworks.com/t/spiceworks-installation-acting-up/524423/2","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
Just updated to the latest version.<\/p>\n
Tried the single IP, Same thing.<\/p>\n
Deleted the IP range, recreated it, restarted , still no luck<\/p>","upvoteCount":0,"datePublished":"2016-09-09T12:11:08.000Z","url":"https://community.spiceworks.com/t/spiceworks-installation-acting-up/524423/3","author":{"@type":"Person","name":"alainnadeau1070","url":"https://community.spiceworks.com/u/alainnadeau1070"}},{"@type":"Answer","text":"
Does SW see devices but not scan them, or does it find nothing on the range?<\/p>\n
Do you or have you recently installed any IDS or IPs on the network/devices?<\/p>\n
Can the machines be pinged?<\/p>","upvoteCount":0,"datePublished":"2016-09-09T12:13:49.000Z","url":"https://community.spiceworks.com/t/spiceworks-installation-acting-up/524423/4","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
Sees them, does not scan them. Even manually scanning, some are seen offline some are seen online but they haven’t been scanned since May 15th etc …<\/p>\n
Nothing new installed on the network recently.<\/p>\n
Machines can be pinged, even from spiceworks itself.<\/p>","upvoteCount":0,"datePublished":"2016-09-09T12:17:46.000Z","url":"https://community.spiceworks.com/t/spiceworks-installation-acting-up/524423/5","author":{"@type":"Person","name":"alainnadeau1070","url":"https://community.spiceworks.com/u/alainnadeau1070"}},{"@type":"Answer","text":"
Lets try something as I believe you had DNS issues.<\/p>\n
ping a machine and note the IP<\/p>\n
Now ping -a that IP<\/p>\n
Does it match the machine you just pinged?<\/p>\n
Can you share a screenshot of a single device where I can see last scanned and last updated time<\/p>","upvoteCount":0,"datePublished":"2016-09-09T12:20:25.000Z","url":"https://community.spiceworks.com/t/spiceworks-installation-acting-up/524423/6","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}}]}}