https://community.spiceworks.com/help/Spiceworks_Requirements<\/a><\/p>\nThe Spiceworks desktop should be installed on a separate device from the Spiceworks Network Monitor.<\/p>","upvoteCount":2,"datePublished":"2016-06-06T16:45:57.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-invalid-email-or-password/501172/4","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
Well, damn. I’ve been running both Desktop and Network Monitor on the same box for over a year and had no idea that this was a thing until I wasn’t able to login this afternoon. Dunno whether to feel lucky for it working at all, or disappointed that I’ll need to reinstall on a new machine.<\/p>\n
Thanks for the info, Rod.<\/p>","upvoteCount":0,"datePublished":"2016-06-10T20:29:32.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-invalid-email-or-password/501172/5","author":{"@type":"Person","name":"joeb13","url":"https://community.spiceworks.com/u/joeb13"}},{"@type":"Answer","text":"
It is easier to move your Spiceworks inventory - moving the NM is a clean install, the former you can restore your data.<\/p>\n
If you didn’t know as well, windows 10 is also not a supported platform to host either application.<\/p>","upvoteCount":1,"datePublished":"2016-06-10T20:31:50.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-invalid-email-or-password/501172/6","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
I am having the same issue but my NM is installed on a server 2008r2 machine. Tried resetting password multiple times but no luck. Fresh install.<\/p>","upvoteCount":0,"datePublished":"2016-09-18T06:46:47.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-invalid-email-or-password/501172/7","author":{"@type":"Person","name":"charleseichelberger5491","url":"https://community.spiceworks.com/u/charleseichelberger5491"}},{"@type":"Answer","text":"\n\n
<\/div>\n
CharlesE:<\/div>\n
\nI am having the same issue but my NM is installed on a server 2008r2 machine. Tried resetting password multiple times but no luck. Fresh install.<\/p>\n<\/blockquote>\n<\/aside>\n
You should really start your own topic, but the same applies.<\/p>\n
Spiceworks should not be installed on the same server as network monitor.<\/p>\n
If you are trying to login to the system with an email address that is different than the original, login with the original one used to download the app, and invite your new account<\/p>","upvoteCount":0,"datePublished":"2016-09-18T12:00:21.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-invalid-email-or-password/501172/8","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
Rod,<\/p>\n
I am not using Spiceworks, just the network monitor so that does not apply and I am using the same email address as when I downloaded the software. So since neither of the above apply, do you have any other ideas?<\/p>","upvoteCount":0,"datePublished":"2016-09-19T04:27:12.000Z","url":"https://community.spiceworks.com/t/spiceworks-network-monitor-invalid-email-or-password/501172/9","author":{"@type":"Person","name":"charleseichelberger5491","url":"https://community.spiceworks.com/u/charleseichelberger5491"}}]}}
A wonderful day,
I installed Spiceworks Network Monitor yesterday and added a bunch of servers for monitoring today. Since I logged out, however, I am unable to login as it says that I’ve used an “Invalid email or password”.
You might say that I should check my password, but I’m logging in perfectly fine in the community page and in Spiceworks Desktop. And I did reset my password as well, but no luck.
As far as the username is concerned, I remember looking into the settings page and seeing my well known email.
I tried to access http://localhost:8080/wizard/start , as suggested here:
Hi,
A colleague installed the Network Monitor, and I am trying to log in using my own Spiceworks credentials. My colleague can log in fine without issue.
However, my login is being rejected, with the error “invalid email or password”. I know both are correct, as I manually logged into the Spiceworks community with the same details, without an issue.
Any ideas?
but I’m presented with the Sign in screen again.
Any help would be appreciated.
4 Spice ups
Rod-IT
June 3, 2016, 9:54am
2
If network monitor and Spiceworks desktop are installed on the same system, this is a known issue - they are not meant to be installed on the same server.
2 Spice ups
Is there an official statement I can see?
Thanks a lot!
Rod-IT
June 6, 2016, 4:45pm
4
https://community.spiceworks.com/help/Spiceworks_Requirements
The Spiceworks desktop should be installed on a separate device from the Spiceworks Network Monitor.
2 Spice ups
joeb13
June 10, 2016, 8:29pm
5
Well, damn. I’ve been running both Desktop and Network Monitor on the same box for over a year and had no idea that this was a thing until I wasn’t able to login this afternoon. Dunno whether to feel lucky for it working at all, or disappointed that I’ll need to reinstall on a new machine.
Thanks for the info, Rod.
Rod-IT
June 10, 2016, 8:31pm
6
It is easier to move your Spiceworks inventory - moving the NM is a clean install, the former you can restore your data.
If you didn’t know as well, windows 10 is also not a supported platform to host either application.
1 Spice up
I am having the same issue but my NM is installed on a server 2008r2 machine. Tried resetting password multiple times but no luck. Fresh install.
Rod-IT
September 18, 2016, 12:00pm
8
You should really start your own topic, but the same applies.
Spiceworks should not be installed on the same server as network monitor.
If you are trying to login to the system with an email address that is different than the original, login with the original one used to download the app, and invite your new account
Rod,
I am not using Spiceworks, just the network monitor so that does not apply and I am using the same email address as when I downloaded the software. So since neither of the above apply, do you have any other ideas?
