1

Hi all,

I use Spiceworks for remove inventory purposes. I’ve got a brand new installation of Spiceworks running on a new server. I previously had an older version at this site (on an older, retired server, so I do not have the database) and thus already have a domain group policy set up to allow me to pick up the client workstations.

When I attempt to run an inventory scan I get nothing. Nada. Zilch. And I’m stuck.

The IP scheme I’ve put in is correct. I’ve tried ranges and single IPs. I turned off all scheduled scanning as I normally do, then turned it back on just in case. My passwords are correct. There’s nothing else that I’m aware of that should be blocking this (firewall, switch not allowing ICMP, etc) but am going to check into that again.

I must be missing something. What could it be? I peeked at one of the finder_discovery log files and also at one of the finder_scan_job files and I’m seeing computer names in there as if they’re being found, at least. I’m a bit of a Spiceworks beginner, so I don’t understand enough of the logs to know what’s going wrong from there and why they can’t be added to the inventory.

I can’t even scan the Spiceworks hosting server itself, or any network devices. I feel like I must be missing something obvious. Any thoughts?

Thank you!

2 Spice ups
2

I disable the firewall on my SW install. Have you tried that?

3

Hi Paul,

I did grant an exception in this server’s Windows firewall for Spiceworks. I have not turned it off entirely but can try that temporarily.

On a whim, I just ran a scan again before making any changes and suddenly I’ve got both the Spiceworks hosting server and the DC at the site picking up. Nothing else, still no network devices or any other computers, but at least I appear to be getting somewhere.

4

Also, to be sure, Have you looked at these ports?

5

Thanks Paul, that’s a great link. I do believe I have most of those addressed but am going to do some double checking. I’ve also noticed now that Spiceworks is picking up a bunch of ‘potential DNS errors’ and unresolved host names for a bunch of known device IPs. Slow progress.

6

Glad to hear. :slight_smile: