1

Maybe I should’ve posted about this before I acted, but hindsight is 20/20.

The past couple days, Spiceworks has been acting up, not loading, telling the server is busy, etc. Persistence has defeated these issues up until today. All I got was a server busy screen on the web login.

So I logged into the server and opened the app, which immediately started to download the update. No big deal since it was what I actually wanted to do today. Well, after several attempts that all resulted in the download getting hung up at the end, I decided to take a step that was probably overkill.

I uninstalled the app and reinstalled it. I assumed the data itself would remain on the server and be able to reload once the app was restarted, but here I am seemingly starting from scratch.

Is my data somewhere that it can be loaded up?

Has anyone had similar experience that can offer up some advice?

3 Spice ups
2

Your data should be backed up by whatever you backup the system with, you need two folders.

DB and Data, stop Spiceworks, restore these, start Spiceworks.

If the DB is corrupt you will face the same issues, if old apps come back, you may face the same issues, disable plugins (settings, manage apps, disable all)

3

Is there a config file I should specifically be looking for?

4

Just the folders I mentioned.

Data and DB, these two contain everything

5

This process is for moving between new servers, but same process with the folders

https://community.spiceworks.com/how_to/295-move-your-spiceworks-installation

1 Spice up
6

It looks like I didn’t have the backup configured originally. I have a backup.yaml file. Is that worth anything?

7

It doesn’t contain your data, no.

8

Well that’s not good. Thanks for everything, though. Any idea what that particular file is for?

9

As far as I know it’s some type of configuration or setting file.

You should be backing the system up aside form Spiceworks own backup, if your not perhaps you will be now.

10

Absolutely am now. Lesson learned.

1 Spice up