Spiceworks will not launch

chiefminion · 2016-03-02T21:19:36.000Z

Hello Spiceheads,

My Spiceworks launcher will not start.

It gets stuck saying Starting Up…

I have tried going through the browser and removing the splash as other users have in other help posts but no luck.

Where do I go from here?

Rod-IT · 2016-03-02T21:21:17.000Z

It is not supported on Windows 10 (in case you have it installed here - some do have it working though)
Change the port (right click the icon in the system tray, and pick a port other than what it is on) stop the service and start again.

chiefminion · 2016-03-02T21:27:58.000Z

To any port? Any suggestions?

jaimedelapaz · 2016-03-04T15:10:48.000Z

Hi,

How far does it make it in that load bar? Can you upload a screenshot?

Rod-IT · 2016-03-04T17:46:27.000Z

For my reply - yes any other port, assuming you are not sharing the server with other applications (which you shouldn’t really do).

chiefminion · 2016-03-07T16:25:48.000Z

Thank you for your interest in this Rod-IT and JamesD, I have uploaded a screen shot of how far it gets.

Rod-IT · 2016-03-07T18:02:06.000Z

That to me says its a port conflict.

You never mentioned the OS you have this on, but I am going to refer you back to changing the port.

Any port you choose, but it’s looking like port 80 is in use by something else, typically IIS or Apache - are you installing this on a shared server? If not disable IIS as this is most likely the culprit. If you do have it on a shared server, consider moving it to it’s own, but as a minimum, use another port.

Rod-IT · 2016-03-07T18:02:49.000Z

VC in the name isn’t virtual centre is it?

jaimedelapaz · 2016-03-07T18:25:05.000Z

I agree with Rod, this sounds like a port conflict. Like Rod mentioned, lets try a new port. Maybe 9575/9576.

chiefminion · 2016-03-07T18:43:28.000Z

Just changed the port and will let you know how it goes.

Thank you Both very much

Spiceworks_screen_cap_2_of_2.PNG1285×740 60.8 KB

chiefminion · 2016-03-07T18:47:46.000Z

Thank you guys, I hope I have given the appropriate points to you both, if not please tell me how to correct them

Rod-IT · 2016-03-07T18:51:28.000Z

If you want to use port 80 you need to disable whatever is running on it first then change the port back.

I am guessing if this is Windows 8/8.1/2008/2012 it’s likely IIS, if you don’t use it disable it, if you are using it, then this is a shared server and while not recommended will run so long as the ports don’t clash.

Points - all points welcome, I’m heading for the top, they all count.