I am trying to create an inventory system/asset management, my main goal is to be able to track who has what computer and when they got it. most other details are nice to have but not really needed. I have found the inventory function of Spiceworks, but when I scan I have found approx 30 computers are missing. I have added the IP address ranges for all of our network into the find more devices section but all that did was create a new device for each of our phones. I;m not even sure where to go from here to try and make this work. any help would be greatly appreciated.
2 Spice ups
Rod-IT
(Rod-IT)
2
To find machines, Spiceworks first pings to locale something, if no reply comes back it assumes nothing is on that port, so make sure all machines can be pinged.
Secondly the machines if windows need to be professional or enterprise, home editions are not supported (not to mentioned non-domain joinable).
If you can provide more information about the type of devices you are missing and the above is true we can dig deeper
I am missing laptops and desktops that are joined to the domain and are visible in AD. I just tried to ping one of them at the IP listed in ipconfig on that machine, and i got a timed out response. What could be blocking a ping request?
Rod-IT
(Rod-IT)
4
The local firewall
Right click the network icon on those machines, go to network and sharing centre, then edit advanced sharing settings, enable file and printer sharing and discovery.
Now ping it, if this works, scans should
these settings were already set, and still no ping.
Rod-IT
(Rod-IT)
6
If you can’t ping them, you have a firewall blocking this or they are not routable.
Do you use any AV that has a firewall built in, something like SEP / ESET?
1 Spice up
I think we have it fixed. My IT director made some changes to GP that allowed most of the missing systems to be scanned. I really wish I knew what he did specifically, but I don’t
