User cant print from Adobe PDF. Unable to click on the ‘properties’ button in the printer pop up. Able to click on the ‘advance’ button. Trying to use the staple function.

I removed and readded the printer. Can print word and excel. Converted a Word doc to PDF and job did not go through with no error message.

4 Spice ups

When in the print dialog in Adobe, are you able to select a different printer? If so, does the behavior persist acrost devices?

What about the computer is different than others who can print? Any recent updates since the last time it worked (Adobe Reader, Windows, print driver, etc.)

2 Spice ups

Welcome to Spiceworks! Is this just one user? Have you tried uninstalling and reinstalling Adobe Acrobat?

2 Spice ups

Are you running the most up to date version? have you tried running adobe as an admin?

2 Spice ups

Problem solved guys. Appreciate all the responses, the company that we’re managing did not inform us that they got new printer. Just had to run gpupdate.

4 Spice ups