1

I have (2) Vertical SBX IP 320 phone systems networked together between our two office locations.

One system has 6 POTS phone lines connected to the system (lets call it system A). Both systems are configured when dialing OUT to access one of those 6 lines. Let’s call the remote system WITHOUT any connected phone lines system B.

However, right now when an INCOMING call rings in, it rings the phones on system B. Which was fine originally because we only had staff at the system B site. Now that we have staff at both locations, how to we re-configure so when a call rings in, it will rings phones at BOTH sites? I need this so no mater which location they are at, they can see that a call is ringing and are able to pickup the call.

Any help would be appreciated!

2 Spice ups
2

Try PGM 144 CO Ring Assignment and assign the stations that you want to ring for the CO Lines.

3

So the one system is setup for station numbers 2100, 2101, etc. While the other location is 1100,1001, etc.

Can I combine the 2100 and the 1100 series in the CO Ring Assignment?

4

David,

Have you gotten this resolved? I know the thread dates a ways back, but Vertical just launched a vendor page and I am our new, “Green Guy”. Please let me know if you need support. We want to make sure that you get anything you need from us to make your Vertical product effective.

Cheers.

Ryan

1 Spice up
5

No we never resolved the situation. Instead we scrapped one of SBX units at one location and replaced the digital stations with SBX ip phones which connect to the SBX at the other location instead.

6

Are you in need of any additional assistance? I will do whatever is necessary to help you out Sir.

Ryan