1

get this error when it is almost done installing

2 Spice ups
2

Can you please post up a copy of the log file that the failure screen links to? This should give us an idea of why the error is happening.

3

[12E8:1024][2014-10-30T12:01:38]i001: Burn v3.9.901.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\nsurowiecki\Downloads\SpiceworksNetworkMonitor.exe, cmdline: '-burn.unelevated BurnPipe.{600E2630-C594-4B97-8455-DEFAEBC86A7F} {B7AAB0D5-B4AC-459A-91D3-EA878ED21D7A} 2760 ’

[12E8:1024][2014-10-30T12:01:38]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\NSUROW~1\AppData\Local\Temp\Network_Monitor_20141030120138.log’

[12E8:1024][2014-10-30T12:01:38]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\nsurowiecki\Downloads\SpiceworksNetworkMonitor.exe’

[12E8:1024][2014-10-30T12:01:38]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value 'C:\Users\nsurowiecki\Downloads'

[12E8:1024][2014-10-30T12:01:38]i052: Condition ‘VersionNT > v5.1’ evaluates to true.

[12E8:1024][2014-10-30T12:01:38]i000: Setting string variable ‘WixBundleName’ to value ‘Network Monitor’

[12E8:161C][2014-10-30T12:01:39]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘0.4.6.0’

[12E8:1024][2014-10-30T12:01:39]i100: Detect begin, 2 packages

[12E8:1024][2014-10-30T12:01:39]i000: Setting string variable ‘NETFRAMEWORK45’ to value ‘378758’

[12E8:1024][2014-10-30T12:01:39]i052: Condition ‘NETFRAMEWORK45 >= 378389’ evaluates to true.

[12E8:1024][2014-10-30T12:01:39]i101: Detected package: NetFx45Redist, state: Present, cached: None

[12E8:1024][2014-10-30T12:01:39]i101: Detected package: SpiceworksNetworkMonitor.msi, state: Absent, cached: None

[12E8:1024][2014-10-30T12:01:39]i199: Detect complete, result: 0x0

[12E8:161C][2014-10-30T12:01:41]i000: Setting numeric variable ‘EulaAcceptCheckbox’ to value 0

[12E8:1024][2014-10-30T12:01:41]i200: Plan begin, 2 packages, action: Install

[12E8:1024][2014-10-30T12:01:41]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist

[12E8:1024][2014-10-30T12:01:41]i000: Setting string variable ‘WixBundleRollbackLog_SpiceworksNetworkMonitor.msi’ to value ‘C:\Users\NSUROW~1\AppData\Local\Temp\Network_Monitor_20141030120138_0_SpiceworksNetworkMonitor.msi_rollback.log’

[12E8:1024][2014-10-30T12:01:41]i000: Setting string variable ‘WixBundleLog_SpiceworksNetworkMonitor.msi’ to value ‘C:\Users\NSUROW~1\AppData\Local\Temp\Network_Monitor_20141030120138_0_SpiceworksNetworkMonitor.msi.log’

[12E8:1024][2014-10-30T12:01:41]i201: Planned package: NetFx45Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[12E8:1024][2014-10-30T12:01:41]i201: Planned package: SpiceworksNetworkMonitor.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[12E8:1024][2014-10-30T12:01:41]i299: Plan complete, result: 0x0

[12E8:1024][2014-10-30T12:01:41]i300: Apply begin

[0AC8:0CDC][2014-10-30T12:01:41]i360: Creating a system restore point.

[0AC8:0CDC][2014-10-30T12:01:41]w363: Could not create system restore point, error: 0x80070422. Continuing…

[0AC8:0CDC][2014-10-30T12:01:41]i000: Caching bundle from: ‘C:\Users\NSUROW~1\AppData\Local\Temp{da3ab210-41e8-435d-9241-66d3e897e9ef}.be\SpiceworksNetworkMonitor.exe’ to: ‘C:\ProgramData\Package Cache{da3ab210-41e8-435d-9241-66d3e897e9ef}\SpiceworksNetworkMonitor.exe’

[0AC8:0CDC][2014-10-30T12:01:41]i320: Registering bundle dependency provider: {da3ab210-41e8-435d-9241-66d3e897e9ef}, version: 0.4.6.0

[0AC8:2300][2014-10-30T12:01:43]i305: Verified acquired payload: SpiceworksNetworkMonitor.msi at path: C:\ProgramData\Package Cache.unverified\SpiceworksNetworkMonitor.msi, moving to: C:\ProgramData\Package Cache{7910018D-02CF-4410-A7E5-CF5C10D05B7F}v0.4.6\SpiceworksNetworkMonitor.msi.

[0AC8:0CDC][2014-10-30T12:01:43]i323: Registering package dependency provider: {7910018D-02CF-4410-A7E5-CF5C10D05B7F}, version: 0.4.6, package: SpiceworksNetworkMonitor.msi

[0AC8:0CDC][2014-10-30T12:01:43]i301: Applying execute package: SpiceworksNetworkMonitor.msi, action: Install, path: C:\ProgramData\Package Cache{7910018D-02CF-4410-A7E5-CF5C10D05B7F}v0.4.6\SpiceworksNetworkMonitor.msi, arguments: ’ ARPSYSTEMCOMPONENT=“1” MSIFASTINSTALL=“7”’

[0AC8:0CDC][2014-10-30T12:04:59]e000: Error 0x80070643: Failed to install MSI package.

[0AC8:0CDC][2014-10-30T12:04:59]e000: Error 0x80070643: Failed to execute MSI package.

[12E8:1024][2014-10-30T12:04:59]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[12E8:1024][2014-10-30T12:04:59]i319: Applied execute package: SpiceworksNetworkMonitor.msi, result: 0x80070643, restart: None

[12E8:1024][2014-10-30T12:04:59]e000: Error 0x80070643: Failed to execute MSI package.

[0AC8:0CDC][2014-10-30T12:04:59]i318: Skipped rollback of package: SpiceworksNetworkMonitor.msi, action: Uninstall, already: Absent

[12E8:1024][2014-10-30T12:04:59]i319: Applied rollback package: SpiceworksNetworkMonitor.msi, result: 0x0, restart: None

[0AC8:0CDC][2014-10-30T12:04:59]i329: Removed package dependency provider: {7910018D-02CF-4410-A7E5-CF5C10D05B7F}, package: SpiceworksNetworkMonitor.msi

[0AC8:0CDC][2014-10-30T12:04:59]i351: Removing cached package: SpiceworksNetworkMonitor.msi, from path: C:\ProgramData\Package Cache{7910018D-02CF-4410-A7E5-CF5C10D05B7F}v0.4.6\

[0AC8:0CDC][2014-10-30T12:04:59]i330: Removed bundle dependency provider: {da3ab210-41e8-435d-9241-66d3e897e9ef}

[0AC8:0CDC][2014-10-30T12:04:59]i352: Removing cached bundle: {da3ab210-41e8-435d-9241-66d3e897e9ef}, from path: C:\ProgramData\Package Cache{da3ab210-41e8-435d-9241-66d3e897e9ef}\

[12E8:1024][2014-10-30T12:04:59]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

1 Spice up
4

Thank you for posting that up. I don’t see any glaring errors so I’m going to have to call in our installation expert to take a look. I’ll get a bug ticket opened up, too.

5

Oh, and one more thing. Can you please open up a command prompt, type in “systeminfo” and hit enter, and copy the output back here.

Thanks!

6

OS Name: Microsoft Windows 7 Professional

OS Version: 6.1.7601 Service Pack 1 Build 7601

OS Manufacturer: Microsoft Corporation

OS Configuration: Member Workstation

OS Build Type: Multiprocessor Free

Registered Owner: admin

Registered Organization:

Original Install Date: 7/3/2013, 1:47:23 PM

System Boot Time: 10/24/2014, 4:02:13 PM

System Manufacturer: Hewlett-Packard

System Model: HP Compaq 6200 Pro SFF PC

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

01: Intel64 Family 6 Model 42 Stepping 7 GenuineInt

el ~2871 Mhz

BIOS Version: Hewlett-Packard J01 v02.15, 11/10/2011

Windows Directory: C:\Windows

System Directory: C:\Windows\system32

Boot Device: \Device\HarddiskVolume2

System Locale: en-us;English (United States)

Input Locale: en-us;English (United States)

Time Zone: (UTC-06:00) Central Time (US & Canada)

Total Physical Memory: 10,128 MB

Available Physical Memory: 4,754 MB

Virtual Memory: Max Size: 20,254 MB

Virtual Memory: Available: 14,574 MB

Virtual Memory: In Use: 5,680 MB

Page File Location(s): C:\pagefile.sys

Domain: dextermag.com

Hotfix(s): 210 Hotfix(s) Installed.

Network Card(s): 5 NIC(s) Installed.

01: Intel(R) 82579LM Gigabit Network Connection

Connection Name: Local Area Connection

DHCP Enabled: Yes

02: SonicWALL NetExtender Adapter

Connection Name: Local Area Connection 2

DHCP Enabled: No

IP address(es)

03: VMware Virtual Ethernet Adapter for VMnet1

Connection Name: VMware Network Adapter VMnet1

DHCP Enabled: No

IP address(es)

04: VMware Virtual Ethernet Adapter for VMnet8

Connection Name: VMware Network Adapter VMnet8

DHCP Enabled: No

IP address(es)

05: VirtualBox Host-Only Ethernet Adapter

Connection Name: VirtualBox Host-Only Network

DHCP Enabled: No

IP address(es)

7

anything new on this ?

8

I’m sending you a PM with a link to a custom build with additional logging. Can you run it and give me the install.log and MSI*.log in %TEMP%? Thanks!

9

Ok send it

10

Same situation here:

Log:

[052C:0968][2014-11-04T13:21:04]i001: Burn v3.9.901.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\teste\Desktop\SpiceworksNetworkMonitor0.4.6.exe, cmdline: ''
[052C:0968][2014-11-04T13:21:04]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\teste\AppData\Local\Temp\Network_Monitor_20141104132104.log'
[052C:0968][2014-11-04T13:21:04]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\teste\Desktop\SpiceworksNetworkMonitor0.4.6.exe'
[052C:0968][2014-11-04T13:21:04]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\teste\Desktop\'
[052C:0968][2014-11-04T13:21:04]i052: Condition 'VersionNT > v5.1' evaluates to true.
[052C:0968][2014-11-04T13:21:04]i000: Setting string variable 'WixBundleName' to value 'Network Monitor'
[052C:04FC][2014-11-04T13:21:04]i000: Setting version variable 'WixBundleFileVersion' to value '0.4.6.0'
[052C:0968][2014-11-04T13:21:04]i100: Detect begin, 2 packages
[052C:0968][2014-11-04T13:21:04]i000: Setting string variable 'NETFRAMEWORK45' to value '378758'
[052C:0968][2014-11-04T13:21:04]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.
[052C:0968][2014-11-04T13:21:04]i101: Detected package: NetFx45Redist, state: Present, cached: None
[052C:0968][2014-11-04T13:21:04]i101: Detected package: SpiceworksNetworkMonitor.msi, state: Absent, cached: None
[052C:0968][2014-11-04T13:21:04]i199: Detect complete, result: 0x0
[052C:04FC][2014-11-04T13:21:05]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
[052C:0968][2014-11-04T13:21:05]i200: Plan begin, 2 packages, action: Install
[052C:0968][2014-11-04T13:21:05]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist
[052C:0968][2014-11-04T13:21:05]i000: Setting string variable 'WixBundleRollbackLog_SpiceworksNetworkMonitor.msi' to value 'C:\Users\teste\AppData\Local\Temp\Network_Monitor_20141104132104_0_SpiceworksNetworkMonitor.msi_rollback.log'
[052C:0968][2014-11-04T13:21:05]i000: Setting string variable 'WixBundleLog_SpiceworksNetworkMonitor.msi' to value 'C:\Users\teste\AppData\Local\Temp\Network_Monitor_20141104132104_0_SpiceworksNetworkMonitor.msi.log'
[052C:0968][2014-11-04T13:21:05]i201: Planned package: NetFx45Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[052C:0968][2014-11-04T13:21:05]i201: Planned package: SpiceworksNetworkMonitor.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[052C:0968][2014-11-04T13:21:05]i299: Plan complete, result: 0x0
[052C:0968][2014-11-04T13:21:05]i300: Apply begin
[0D04:0B84][2014-11-04T13:21:13]i360: Creating a system restore point.
[0D04:0B84][2014-11-04T13:21:25]i361: Created a system restore point.
[0D04:0B84][2014-11-04T13:21:25]i000: Caching bundle from: 'C:\Users\teste\AppData\Local\Temp\{da3ab210-41e8-435d-9241-66d3e897e9ef}\.be\SpiceworksNetworkMonitor.exe' to: 'C:\ProgramData\Package Cache\{da3ab210-41e8-435d-9241-66d3e897e9ef}\SpiceworksNetworkMonitor.exe'
[0D04:0B84][2014-11-04T13:21:25]i320: Registering bundle dependency provider: {da3ab210-41e8-435d-9241-66d3e897e9ef}, version: 0.4.6.0
[0D04:02AC][2014-11-04T13:21:29]i305: Verified acquired payload: SpiceworksNetworkMonitor.msi at path: C:\ProgramData\Package Cache\.unverified\SpiceworksNetworkMonitor.msi, moving to: C:\ProgramData\Package Cache\{7910018D-02CF-4410-A7E5-CF5C10D05B7F}v0.4.6\SpiceworksNetworkMonitor.msi.
[0D04:0B84][2014-11-04T13:21:29]i323: Registering package dependency provider: {7910018D-02CF-4410-A7E5-CF5C10D05B7F}, version: 0.4.6, package: SpiceworksNetworkMonitor.msi
[0D04:0B84][2014-11-04T13:21:29]i301: Applying execute package: SpiceworksNetworkMonitor.msi, action: Install, path: C:\ProgramData\Package Cache\{7910018D-02CF-4410-A7E5-CF5C10D05B7F}v0.4.6\SpiceworksNetworkMonitor.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'
[0D04:0B84][2014-11-04T13:24:45]e000: Error 0x80070643: Failed to install MSI package.
[0D04:0B84][2014-11-04T13:24:45]e000: Error 0x80070643: Failed to execute MSI package.
[052C:0968][2014-11-04T13:24:45]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[052C:0968][2014-11-04T13:24:45]i319: Applied execute package: SpiceworksNetworkMonitor.msi, result: 0x80070643, restart: None
[052C:0968][2014-11-04T13:24:45]e000: Error 0x80070643: Failed to execute MSI package.
[0D04:0B84][2014-11-04T13:24:45]i318: Skipped rollback of package: SpiceworksNetworkMonitor.msi, action: Uninstall, already: Absent
[052C:0968][2014-11-04T13:24:45]i319: Applied rollback package: SpiceworksNetworkMonitor.msi, result: 0x0, restart: None
[0D04:0B84][2014-11-04T13:24:45]i329: Removed package dependency provider: {7910018D-02CF-4410-A7E5-CF5C10D05B7F}, package: SpiceworksNetworkMonitor.msi
[0D04:0B84][2014-11-04T13:24:45]i351: Removing cached package: SpiceworksNetworkMonitor.msi, from path: C:\ProgramData\Package Cache\{7910018D-02CF-4410-A7E5-CF5C10D05B7F}v0.4.6\
[0D04:0B84][2014-11-04T13:24:45]i330: Removed bundle dependency provider: {da3ab210-41e8-435d-9241-66d3e897e9ef}
[0D04:0B84][2014-11-04T13:24:45]i352: Removing cached bundle: {da3ab210-41e8-435d-9241-66d3e897e9ef}, from path: C:\ProgramData\Package Cache\{da3ab210-41e8-435d-9241-66d3e897e9ef}\
[052C:0968][2014-11-04T13:24:45]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

Sys info:

Nome do host:                              BRSBVM000
Nome do sistema operacional:               Microsoft Windows 7 Ultimate 
VersÆo do sistema operacional:             6.1.7601 Service Pack 1 compila‡Æo 7601
Fabricante do sistema operacional:         Microsoft Corporation
Configura‡Æo do SO:                        Esta‡Æo de trabalho membro
Tipo de compila‡Æo do sistema operacional: Multiprocessor Free
Propriet rio registrado:                   Alent
Organiza‡Æo registrada:                    
Identifica‡Æo do produto:                  00426-491-0595797-85282
Data da instala‡Æo original:               19/09/2014, 14:54:13
Tempo de Inicializa‡Æo do Sistema:         04/11/2014, 09:25:42
Fabricante do sistema:                     VMware, Inc.
Modelo do sistema:                         VMware Virtual Platform
Tipo de sistema:                           x64-based PC
Processador(es):                           1 processador(es) instalado(s).
                                           [01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIntel ~2261 Mhz
VersÆo do BIOS:                            Phoenix Technologies LTD 6.00, 30/07/2013
Pasta do Windows:                          C:\Windows
Pasta do sistema:                          C:\Windows\system32
Inicializar dispositivo:                   \Device\HarddiskVolume1
Localidade do sistema:                     pt-br;Portuguˆs (Brasil)
Localidade de entrada:                     pt-br;Portuguˆs (Brasil)
Fuso hor rio:                              (UTC-03:00) Bras¡lia
Mem¢ria f¡sica total:                      2.048 MB
Mem¢ria f¡sica dispon¡vel:                 1.127 MB
Mem¢ria Virtual: Tamanho M ximo:           3.644 MB
Mem¢ria Virtual: Dispon¡vel:               2.625 MB
Mem¢ria Virtual: Em Uso:                   1.019 MB
Local(is) de arquivo de pagina‡Æo:         C:\pagefile.sys
Dom¡nio:                                   BR.CKSNNET.COM
Servidor de Logon:                         \\BRSBSV006
Hotfix(es):                                164 hotfix(es) instalado(s).
                                           [01]: KB2764913
                                           [02]: KB2764913
                                           [03]: KB2764916
                                           [04]: KB2764916
                                           [05]: KB2718695
                                           [06]: KB2718695
                                           [07]: KB2670838
                                           [08]: KB2830477
                                           [09]: KB2592687
                                           [10]: KB2479943
                                           [11]: KB2491683
                                           [12]: KB2506014
                                           [13]: KB2506212
                                           [14]: KB2506928
                                           [15]: KB2509553
                                           [16]: KB2511455
                                           [17]: KB2515325
                                           [18]: KB2532531
                                           [19]: KB2533552
                                           [20]: KB2536275
                                           [21]: KB2536276
                                           [22]: KB2544893
                                           [23]: KB2545698
                                           [24]: KB2547666
                                           [25]: KB2552343
                                           [26]: KB2560656
                                           [27]: KB2563227
                                           [28]: KB2564958
                                           [29]: KB2570947
                                           [30]: KB2574819
                                           [31]: KB2579686
                                           [32]: KB2584146
                                           [33]: KB2585542
                                           [34]: KB2603229
                                           [35]: KB2604115
                                           [36]: KB2619339
                                           [37]: KB2620704
                                           [38]: KB2621440
                                           [39]: KB2631813
                                           [40]: KB2640148
                                           [41]: KB2647753
                                           [42]: KB2654428
                                           [43]: KB2655992
                                           [44]: KB2656356
                                           [45]: KB2660075
                                           [46]: KB2667402
                                           [47]: KB2676562
                                           [48]: KB2685811
                                           [49]: KB2685813
                                           [50]: KB2685939
                                           [51]: KB2690533
                                           [52]: KB2691442
                                           [53]: KB2698365
                                           [54]: KB2699779
                                           [55]: KB2705219
                                           [56]: KB2706045
                                           [57]: KB2709630
                                           [58]: KB2709981
                                           [59]: KB2712808
                                           [60]: KB2718704
                                           [61]: KB2719857
                                           [62]: KB2726535
                                           [63]: KB2727528
                                           [64]: KB2729094
                                           [65]: KB2729452
                                           [66]: KB2732059
                                           [67]: KB2732487
                                           [68]: KB2732500
                                           [69]: KB2736422
                                           [70]: KB2742599
                                           [71]: KB2743555
                                           [72]: KB2750841
                                           [73]: KB2756921
                                           [74]: KB2757638
                                           [75]: KB2758857
                                           [76]: KB2761217
                                           [77]: KB2763523
                                           [78]: KB2770660
                                           [79]: KB2773072
                                           [80]: KB2785220
                                           [81]: KB2786081
                                           [82]: KB2786400
                                           [83]: KB2789645
                                           [84]: KB2791765
                                           [85]: KB2798162
                                           [86]: KB2799926
                                           [87]: KB2803821
                                           [88]: KB2807986
                                           [89]: KB2808679
                                           [90]: KB2813347
                                           [91]: KB2813430
                                           [92]: KB2820331
                                           [93]: KB2832414
                                           [94]: KB2834140
                                           [95]: KB2834886
                                           [96]: KB2835364
                                           [97]: KB2836942
                                           [98]: KB2836943
                                           [99]: KB2839894
                                           [100]: KB2840149
                                           [101]: KB2840631
                                           [102]: KB2843630
                                           [103]: KB2844286
                                           [104]: KB2846960
                                           [105]: KB2847077
                                           [106]: KB2847311
                                           [107]: KB2847927
                                           [108]: KB2849470
                                           [109]: KB2852386
                                           [110]: KB2853952
                                           [111]: KB2855844
                                           [112]: KB2857650
                                           [113]: KB2861191
                                           [114]: KB2861698
                                           [115]: KB2861855
                                           [116]: KB2862152
                                           [117]: KB2862330
                                           [118]: KB2862335
                                           [119]: KB2862966
                                           [120]: KB2862973
                                           [121]: KB2863240
                                           [122]: KB2864058
                                           [123]: KB2864202
                                           [124]: KB2868038
                                           [125]: KB2868116
                                           [126]: KB2868623
                                           [127]: KB2868626
                                           [128]: KB2868725
                                           [129]: KB2872339
                                           [130]: KB2875783
                                           [131]: KB2876284
                                           [132]: KB2876331
                                           [133]: KB2882822
                                           [134]: KB2884256
                                           [135]: KB2887069
                                           [136]: KB2888049
                                           [137]: KB2891804
                                           [138]: KB2892074
                                           [139]: KB2893294
                                           [140]: KB2893519
                                           [141]: KB2898857
                                           [142]: KB2900986
                                           [143]: KB2901112
                                           [144]: KB2904266
                                           [145]: KB2908783
                                           [146]: KB2909210
                                           [147]: KB2911501
                                           [148]: KB2912390
                                           [149]: KB2913152
                                           [150]: KB2913431
                                           [151]: KB2916036
                                           [152]: KB2918077
                                           [153]: KB2919469
                                           [154]: KB2922229
                                           [155]: KB2923545
                                           [156]: KB2928562
                                           [157]: KB2929733
                                           [158]: KB2929755
                                           [159]: KB2929961
                                           [160]: KB2930275
                                           [161]: KB2936068
                                           [162]: KB2977629
                                           [163]: KB976902
                                           [164]: KB982018
Placa(s) de Rede:                          3 NIC(s) instalado(s).
                                           [01]: Intel(R) PRO/1000 MT Network Connection
                                                 Nome da conexÆo: ConexÆo local
                                                 DHCP ativado:    Sim
                                                 Servidor DHCP:   172.18.132.1
                                                 Endere‡o(es) IP
                                                 [01]: 172.18.132.112
                                                 [02]: fe80::8989:a219:19aa:43d1
                                           [02]: Cisco Systems VPN Adapter for 64-bit Windows
                                                 Nome da conexÆo: ConexÆo local 2
                                                 Status:          Hardware ausente
                                           [03]: Intel(R) PRO/1000 MT Network Connection
                                                 Nome da conexÆo: ConexÆo local 3
                                                 DHCP ativado:    Sim
                                                 Servidor DHCP:   255.255.255.255
                                                 Endere‡o(es) IP
                                                 [01]: 169.254.153.147
                                                 [02]: fe80::24ff:3ddc:ddb:9993
11

I had to format the hard drive and reinstall OS. After that I installed all updates and tried to reinstall network monitor.

Worked like a charm!

I’m guessing that the issue was caused by one of the following:

-older install of network monitor left some files or registries behind after uninstall.

-Some software that was installed was someway blocking network monitor installation.

-The first install was interrupted by another issue and the rollback process was not successfully completed.(During the first install the computer had only 2GB or RAM)

In any case rebuilding the computer seems to work.