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New features:

  • Added support for /backend URL for admins to perform debug operations ( docs )
  • The version of HDS you’re running is now visible in the footer in the UI

Bug fixes:

  • Repeat/looping email notifications for any ticket activities

Upgrades:

  • Upgraded Ubuntu version to 18.04.4 LTS

Note: We recommend implementing a properly signed SSL certificate to increase security. Using the default self-signed certificate is less secure.

To upgrade your existing installation of Help Desk Server to the latest version, follow the steps documented here .

5 Spice ups
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Excellent. We’ve upgraded to it right away, as the repeated notifications were a big problem for us.

Thank you!

RLR

1 Spice up
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Thank you for this update. We have been needing the duplicate ticket emails issues resolved.And, you have added a few of my recommendations to the feature set. That’s good news.

Kevin

1 Spice up