So it’s the start of a new year and I would like to start recording our purchases in Spiceworks for equipment I buy to resolve tickets. I was wondering though if these entries in the audit trail of the ticket for equipment purchases are regarded as comments or notes? Do the users on the ticket get email notifications about all the stuff I’m purchasing with model numbers and prices?
4 Spice ups
They get notifications of items being requested, purchased and delivered. IIRC that’s all that moves between purchasing and helpdesk.
1 Spice up
Anyone have any ideas why you can no longer add an new purchase to a ticket on the new version of Spiceworks or am I missing some settings?
Riz, you’d have been much better off creating a new thread rather than tagging onto this one - the only people who’ll notice your post here is Cody and myself.
