1

Even after changing my SpiceWorks password I can no longer log into the Network Monitor. Keeps saying invalid email or password.

3 Spice ups
2

Thanks for telling us.

That aside you need to give us more information, otherwise we guess.

What OS is this installed on?

What version of NM is this?

Is Spiceworks inventory also installed here (note, not supported)

Is it only you who cannot login?

3

Installed on Windows Server 2012 R2
NM 1.5
Nothing else is installed on the server.
I’m the only one who has an account at this time (I just installed it.) It let me in once, I shut down the guest OS to add a CPU and when it came back up it wouldn’t take my credentials. I reset my password and still nothing.

4

Your email and password is the same as you used here (unless your email is different)

5

I can log into the spiceworks website, but using the exact same credentials for the network monitor fail.

6

Anything in event viewer?

Have you tried another browser?

Does the server have internet access?

7

See here too

https://community.spiceworks.com/topic/1808803-spiceworks-network-monitor-can-t-log-in?page=1#entry-6177833

8

Nothing in the event viewer, yes the server has internet access. I can reach the spiceworks website fine from the server. I’m downloading chrome now.

9

I did change the notification email, does that have any impact? Nothing else is installed on this server.

10

Tried Chrome, same result.

11

If this was the one you registered with, yes, I believe it does

If you have the option to remove and re-install with desired address try that otherwise keep an eye on the other post and I will tag Jaime here

@jaimedelapaz

12

I’m reinstalling now.

13

I’m back in, I’m going to add a few servers and restart. If it still lets me in I’m good to go. Thank you for your time!

14

Not a problem.

15

Hi,

Changing the notification email address during the registration process is causing users not to be able to log in afterwards. That is a known bug that we are working on. When re-installing, make sure that you keep addresses the same. Once the program is up and running, you can change the notification address in the Settings page.

1 Spice up
16

This is happening to me now, was this ever fixed?