On with Microsoft support right now to fix an issue

itguytk · 2017-09-18T15:02:23.000Z

Just got the the call from Microsoft to help me fix my PC, sounds like I have some big issues.

chris-microsoft · 2017-09-18T15:03:39.000Z

Record now! and share if you can! lol

big-green-man · 2017-09-18T15:05:06.000Z

You should probably do anything and everything he says.

edwineekelaers2 · 2017-09-18T15:12:17.000Z

I haven’t had a call from Microsoft in over 6 months .

Guess i have to file a complaint for that.

georgemcfarlin · 2017-09-18T15:14:54.000Z

Hope it goes well and they can fix all the errors that your workstation is having.

fgorovodsky2 · 2017-09-18T15:16:12.000Z

Is it John or Mike, or Ashley calling. Tell them they haven’t fixed my issue yet…

Chris (Microsoft):

Record now! and share if you can! lol

Like Chris said record the call and share…

sniffersir · 2017-09-18T15:30:00.000Z

Good Luck! And, TFT11P!

fabian-softwarekeep · 2017-09-18T15:30:49.000Z

Please do everything they said, download all the things that they required :D!

itguytk · 2017-09-18T15:32:55.000Z

Well that did not last long, my boss called and I had to handle an issue. I only got to waste about 10 minutes of his time.

kylewisdom2 · 2017-09-18T15:34:43.000Z

Make sure you give them your social security number, DOB, mother’s maiden name, and add them as an authorized user on all cards and bank accounts.

nyhm · 2017-09-18T15:47:47.000Z

Make sure you follow each and every step.

jim4232 · 2017-09-18T15:48:24.000Z

Send the number over to -Aldrin- over on Finally! Been waiting for this! ! See if we can play matchmaker!

@aldrin

eriksheldon · 2017-09-18T15:52:15.000Z

BWAHAHAHA!!! Those are so much fun! A customer of mine got one while I was there, and I had them watch what happens, and then I talked them through it all. Finally go them to purchase a real firewall shortly after! LOL!!!

dbeato · 2017-09-18T15:53:24.000Z

ITGUYTK:

Well that did not last long, my boss called and I had to handle an issue. I only got to waste about 10 minutes of his time.

Did you ask them to enter all their personal information on a web form required for any support calls?

drgnslyr · 2017-09-18T15:57:09.000Z

Lucky! The only call I’ve gotten like that was while I was driving, could only bluff my way through so much. I did enjoy making them repeat their steps multiple times to open the task manager and event viewer to see all the ‘viruses and malware’ I had.

itguytk · 2017-09-18T16:04:19.000Z

Yah they said the red ones were viruses and the yellow ones were malware

dougward · 2017-09-18T16:13:04.000Z

Had one on the weekend. Asked him if his parents were proud of him being a thief. Kept insisting that he was legit and that I had issues with my computer. I kept telling him I knew it was a scam. Then he asked if I was an “astrologer” since I could apparently “know” things. So I told him yes. Next thing I know we’re having an argument as to who was the bigger scam artist - “MS Techs” or “Astrologers”! Since he hung up on me, I think I won.

laplata · 2017-09-18T16:23:43.000Z

It’s amazing that they can see a problem before I know that it exists and call me ahead of failure to prevent it. It’s also cool they take credit cards

jim4232 · 2017-09-18T16:34:45.000Z

James2153:

It’s amazing that they can see a problem before I know that it exists and call me ahead of failure to prevent it. It’s also cool they take credit cards

What amazes me is that they can see my Windows machine has problems when I only run Linux in my house!

biscuitking · 2017-09-18T16:55:05.000Z

Make sure you ask them to fix your CCleaner too!