software

ange-michaelyavo · 2017-01-05T15:12:51.000Z

I need a good remote access software can somebody suggest me a remote access software. I though about dreamviewer but i need a suggestion from you guys

chrisjames8 · 2017-01-05T15:34:09.000Z

We use a mix of LogMeIn for troubleshooting and GoToMyPc for all the users who remote in, although a couple people do use a VPN.

mark-splashtop · 2017-01-05T15:36:32.000Z

Please check out Splashtop Business Access . Free trial available. High performance (best-in-class user experience), cost effective (start at $60 / user / year), broad device support, feature rich:

STB_Benefits.jpg800×92 15.9 KB

If it’s for non-commercial use, you can use Splashtop Personal which is just $16.99 per user per year.

I’m here to answer any question.

@Splashtop

bnoga · 2017-01-05T16:19:22.000Z

Welcome to Spiceworks!

We use GoToAssist to support our remote staff.

rupesh-lepide · 2017-01-06T05:47:43.000Z

If your requirement is to manage users within the network, Lepide remote admin tool should be an ideal solution for you.

It’s free and helps to get complete access to control as many endpoints as you require through a centralized platform.

saravana-zoho · 2017-01-06T09:17:51.000Z

Try Zoho Assist. You can evaluate free for 30-days and take your call. We offer both ad-hoc and unattended remote access in one product and our pricing is affordable.

Zoho

Remote Access Software | Free Remote Support Software - Zoho Assist

Get secure & easy remote access to desktops with Zoho Assist, the best remote support software trusted by global brands. Try our remote management software for free!

PM me or post your queries here.

@Zoho

danila-techinline · 2017-01-06T11:29:25.000Z

Please take a look at the FixMe.IT remote access tool. It’s very easy to use, and allows configuring up to 150 unattended clients as well as running an unlimited number of concurrent support sessions with a single license. Subscription prices start at $30/month up to $300/year. You can also try it free for 15 days to decide if it’s the right fit for the needs.

kelseaforteamviewer · 2017-01-06T15:50:51.000Z

Hey OP! Welcome to the community! You’ve definitely come to the right place For Remote Access tools, I’d definitely check out TeamViewer. It can be used as an incredibly simple, yet powerful IT management platform that you can integrate directly into your work environment.

Plus, TeamViewer is free for personal use and as a trial version for business!

Linking to more info here: https://www.teamviewer.com/en/use-cases/remote-access/

But feel free to reach out with any specific questions!

@TeamViewer

essjae · 2017-01-06T23:45:56.000Z

Same question asked a few days ago with a lot of responses:

Going to get TeamViewer 12 Business Perpetual, any suggestions you may have ? Networking

Hello All, We got users local around 90 and outside of office also around 20. So proposing my management for TeamViewer 12 and following is the information I got from TW support prior to purchase : Perpetual license (one time). Always gets updates for TW 12 fixes (even not upgrading to next version). Can whitelist only IT Admin computers can remote controll user pcs. Backward version compatible and but not forward compatible (but we can manage somehow with quick support link. Anyhow, we …

dwaynethompson8601 · 2017-01-10T16:12:07.000Z

Lots of that going on in this thread too

Logmein - eywatering price rises Networking

I have just spent a couple of hours reading previous threads here about people escaping from LMI. We make very extensive use of it here to support external clients and I think their 2017 price increase will be another 100% so it’s time to bite the bullet and push the eject button… But, we support over 2000 PCs with anything up to 15 agents here logging into one or more of these PCs simultaneously. For all LMI’s pricing problems, it lets any number of users here log into any number of remote sys…