1

Have one laptop which i’m trying to scan in to our inventory - have a separate scan setup just for specific IP Addresses, the scan will run but it doesn’t add the device?

Spoke to someone and they said their is a URL which you can use on the client machine that will force a connection with spiceworks - eg: helpdesk.example.com/spiceworks:force

Had a look online but haven’t been able to find much in relation to this.

Anyone know if this is a thing ?

4 Spice ups
2

http://yourSWserver/fix

but you can also look at my BA here WMI Error

2 Spice ups
3

Thanks for that - it’s forcing the connection but it’s not showing the device i’m on, shows a couple of others though.

Will need to look into it some more and give you BA a try when i get a chance.

4

If the device isnt even being seen, check your firewall and file and printer sharing

5

Hey Ryan! Are you still having trouble, or did you get the devices scanning?

6

Hey Matt,

Still having trouble with it - there’s two devices now which have failed to scan, both brand new and out of the box, haven’t had a chance to try rods second suggestion yet though.

Any other ideas that i can add to my to-do list?

Thanks,

Ryan

7

3 things are typical causes

file and printer sharing is disabled - enable it

WMI rules are not allowing the scan - see my link

Registry is not set to allow remote administrators to bypass UAC - see my link